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Gray Line Miami Reviews

Rated
Good
Service
3.5
/5
Product
3.8
/5

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ratings over the past year

Displaying all 217 reviews
Trusted Customer
2 years ago
Date of purchase: 05/20/2023
Day trip from Miami to Bahamas
Efficient immigration and boarding. There’s a cafeteria and a duty free on board. Grand Bahamas itself is a beautiful island - a nice touch of the light blue Caribbean Sea.
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Trusted Customer
2 years ago
Date of purchase: 05/04/2023
Muy dinámico
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Trusted Customer
2 years ago
Date of purchase: 04/07/2023
Making the reservation was easy. However, the services provided were not clear. The website said I could purchase a return trip to Bimini on the ferry that would be valid for 7 days from arrival....

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Trusted Customer
2 years ago
Date of purchase: 03/18/2023
Good service
Everything went well. We left on time, arrived safely in Key West, and returned after six hours of fun. I would definitely use Grayline again.
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Trusted Customer
2 years ago
Date of purchase: 11/28/2022
L’attente a Bai front parc un peut longue, par contre l’activité est super sur tous les points
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Trusted Customer
2 years ago
Date of purchase: 10/12/2022
Was unable to take tour. No Grayline personnel present. Refund please!
Was unable to take tour through Grayline. No personnel present at Central stop. Had to purchase another ticket with Big Bus tours. Have requested a refund through Grayline rep, Gloriana Suarez. Have...

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Trusted Customer
2 years ago
Date of purchase: 09/16/2022
Great snorkeling but terrible bus ride
Loved the Fury Snorkeling, but the bus ride was terrible. No A/C for 3 hours to Key West and 3 hours back to Miami. Would never take a bus tour again
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Trusted Customer
2 years ago
Date of purchase: 09/01/2022
rien à redire!
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Trusted Customer
2 years ago
Date of purchase: 07/30/2022
Poor Service
Driver left while I was being processed in the Airport. No refund was issued and another driver wasn't assigned to me when I made it out of Boarder Control. I was left stranded at the airport
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Trusted Customer
2 years ago
Date of purchase: 07/29/2022
Email confirmation said pool day pass would be sold. I get on the boat and they tell me they are not selling day passes that day. Luckily, the hotel was able to sell me day passes and it was cheaper...

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About Gray Line Miami
Like in other 750 destinations on 6 continents, Gray Line Miami is the leading company in tourism services. Since its creation in 1990, with offices in Quito, Guayaquil, Cuenca and the Galapagos Islands. Having our own operation, transportation fleet and a complete infrastructure are the most important strengths of our company.
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199 E. Flagler St. #1120, Miami, Florida, 33131, United States
Why trust Feefo reviews?

About Gray Line Miami
Like in other 750 destinations on 6 continents, Gray Line Miami is the leading company in tourism services. Since its creation in 1990, with offices in Quito, Guayaquil, Cuenca and the Galapagos Islands. Having our own operation, transportation fleet and a complete infrastructure are the most important strengths of our company.