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Gray Line Miami Reviews

https://graylinemiami.com

Rated

Good

Service

3.5

Product

3.8

ratings over the past year

Displaying all 217 reviews

Trusted Customer

4 months ago

Date of purchase: 02/21/2025

Claiimed traffic was terrible--perhaps so

Product reviews

Mr MARSHALL FREEMAN

Phoenix

6 months ago

Date of purchase: 01/13/2025

What Mr MARSHALL FREEMAN said about Gray Line Miami:

Disappointed with chaotic contacts with reservations

See previous. Chaotic reservations and misinformation. Zero confidence in what I was told. Had to call 4 times on one tour.

Product reviews

Robert

7 months ago

Date of purchase: 11/20/2024

Product reviews

Mr Florentina Kahilogullari

11 months ago

Date of purchase: 07/31/2024

Product reviews

Zach

1 year ago

Date of purchase: 06/15/2024

What Zach said about Gray Line Miami:

Great airport transfer for 8

Rocco was a terrific driver, early for pickup, and fun to drive with.

Product reviews

Mrs Vanessa STRYJEWSKI

france

1 year ago

Date of purchase: 04/12/2024

What Mrs Vanessa STRYJEWSKI said about Gray Line Miami:

parfait! rapide et simple

Product reviews

Trusted Customer

1 year ago

Date of purchase: 03/12/2024

They were good at communicating with me, the client.

Product reviews

Mr Gil Flowers

1 year ago

Date of purchase: 02/24/2024

What Mr Gil Flowers said about Gray Line Miami:

The tour sounds great but the bus is uncomfortable for anyone over 6'2. I'm 6'6 and could not fit my legs in the seat. Hard to sit that way for 3hrs

Product reviews

Ms Sarah Chamberlain

1 year ago

Date of purchase: 01/01/2024

What Ms Sarah Chamberlain said about Gray Line Miami:

The bus never showed up!!

The bus never showed up! We booked a bus tour for 8 pm on New Year's day. We waited until 8:30 pm and the bus never showed up! I called and emailed Gray Line and no one answered. The next day,...

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Product reviews

Mr Sridhara Srinivasan

1 year ago

Date of purchase: 12/27/2023

What Mr Sridhara Srinivasan said about Gray Line Miami:

I really am not a person who likes to provide a one star rating (I’d rather keep quiet) but in this case I honestly feel I need to speak up. Day 1 was a disaster where the driver lost his way and...

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Product reviews

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About Gray Line Miami

Like in other 750 destinations on 6 continents, Gray Line Miami is the leading company in tourism services. Since its creation in 1990, with offices in Quito, Guayaquil, Cuenca and the Galapagos Islands. Having our own operation, transportation fleet and a complete infrastructure are the most important strengths of our company.

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+1 8776431258

199 E. Flagler St. #1120, Miami, Florida, 33131, United States

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Gray Line Miami Reviews

Miami City Tour & Biscayne Bay Boat TourMore reviews of this product (8)View product websiteSpeaker chose to speak very intermittently about miami history and culture. When asked why she skipped very visible things, like a very visible and historic building--she replied that would come...Read all

Miami City TourMore reviews of this product (14)View product websiteDecent service onboard but massive confusion when calling the office. Many of the staff have very poor communication skills in English or Spanish. Misinformation caused me to gave to call back...Read all

Key West Day Trip & TrolleyMore reviews of this product (2)View product websiteIt is am easy way to see Key West in a day from Miami without the need to drive. Key west and the trolley tour including the guides on it were excellent. However the bus used for the trip from Miami...Read all

Ferry tickets to Bimini, Bahamas EconomyMore reviews of this product (10)View product website

Private Transfer-Airport to Port of MiamiMore reviews of this product (1)View product websiteRocco was a terrific driver. Thank you!

Everglades Adventure Tour with TransportationMore reviews of this product (14)View product websiteParfait !. Nous avions pris l’option Everglades avec transport. Je recommande vivement !

1 hour Kayak or paddleboard RentalMore reviews of this product (1)View product websiteThe kayaking was fun and the people at the kayak place were nice. We paid more through Grey Line than we might if we'd gone to the kayak place directly, but we wouldn't have know about the kayak...Read all

Key West Day TripMore reviews of this product (14)View product websiteKey west was nice but pricey

Miami Night tourMore reviews of this product (2)View product websiteThe bus never showed up! We kept calling and nobody answered. The next day we were refunded our tickets. This pretty much ruined the few hours that we had in Miami, since all the other buses left at...Read all

Miami City Tour & Everglades Airboat AdventureMore reviews of this product (4)View product websiteBus was smelly- and Misting up inside. Unpleasant

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