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Gray Line Rome Reviews

https://graylinerome.com
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

105

32

8

3

5

153

ratings over the past year

Displaying all 1,378 reviews
Trusted Customer
8 years ago
Date of purchase: 04/13/2017
We purchased the Hop on Hop off tour, and downloaded what we thought was the map of the pick up locations onto our mobile phone. It gives the false impression of where the pick up locations are, and...

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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you for choosing Gray Line - I Love Rome and for sharing your review. 

We are deeply sorry for the inconveniences you mention, and that your experience didn't meet your expectations. We always try to signal clearly our stops with our pink logo and indications, and we'll certainly keep in mind your feedback to improve our bus service. About our audio guides, please consider that they give only a summary for inspiring your next visits on the ground. 

Thank you again for your feedback. We'd like to have you among our guests again and to have the opportunity to change your mind.

Arrivederci
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MS
Ms Laura Simkins
8 years ago
Date of purchase: 04/06/2017
What Ms Laura Simkins said about Gray Line Rome:
The tour was great. Enjoyed it thoroughly. We recommend to anyone.
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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you so much for choosing us and for posting your nice review! 

We are really glad you enjoyed discovering the fascinating Pompeii with our team, and we hope to have you among our guests again soon. Italy is full of treasures! 

Arrivederci 
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Trusted Customer
8 years ago
Date of purchase: 04/02/2017
Best way to be introduced to a key part of Rome's history.
A very informative tour by our guide David. Engaging, open and enthusiastic to sharing his knowledge, also with a good twist of humour.
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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you so much for choosing Gray Line - I Love Rome and for leaving your glowing review on our website. 

We are very happy you explored the Colosseum with us, and enjoyed your whole experience with David. You're right: a brilliant tour guide could really make the difference in an archaeological treasure like the Colosseum! 

We look forward to welcoming you in the Eternal City again. 

Arrivederci
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Trusted Customer
8 years ago
Date of purchase: 04/01/2017
Una pena
La propia guía nos dijo que llevaba años sin hacer esa visita, Así que el resto ya se lo imaginan...
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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest,

thank you for choosing Gray Line - I Love Rome and for sharing your review. 

We are deeply sorry your experience didn't meet your expectations, because guests' satisfaction is always our first goal and Colosseum & Roman Forum is one of our best-seller tours. We'd like to deepen the inconveniences you pointed out. So, please write us directly at our email contact. 

Thank you for your kind cooperation. Of course, we hope to have the chance to change your mind. 

Arrivederci
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Ms LUISA MARIA ARIAS GONZALEZ
8 years ago
Date of purchase: 03/31/2017
What Ms LUISA MARIA ARIAS GONZALEZ said about Gray Line Rome:
TENGAN EN CUENTA A LOS PUNTUALES Y NO A LOS IMPUNTUALES
Guía con muy buena explicación y datos. Eso lo mejor!!! Lo menos bueno, que nos hicieron esperar mucho por 4 personas que faltaban del grupo. Grupo que por cierto, era mucho más numeroso de lo dicho...

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Sig.ra elisa atorino
8 years ago
Date of purchase: 04/01/2017
What Sig.ra elisa atorino said about Gray Line Rome:
Il personale è stato molto cortese e cordiale. Manca una fermata nei pressi di San Pietro.
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Trusted Customer
8 years ago
Date of purchase: 03/25/2017
Beautiful!
The guide was very attentive with everyone. The Vatican was amazingly beautiful!
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Trusted Customer
8 years ago
Date of purchase: 03/21/2017
Use another company or go independently. Waste of mkney
Trip was over rated and the extra for hotel pick up and lunch was not worth the money. Guide at Colloseum was used to smaller groups and wasn't overly forthcoming
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Mr Brian Farr
Vancouver, Canada
8 years ago
Date of purchase: 03/25/2017
What Mr Brian Farr said about Gray Line Rome:
Vatican Tour
The tour of the Vatican was amazing. Our guide was very the best. Would take a tour with him again with no doubts whatsoever.
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MT
Mr Daniel Thompson
8 years ago
Date of purchase: 03/17/2017
What Mr Daniel Thompson said about Gray Line Rome:
Highly recommend
Our guide for the Vatican and our guide for the Colosseum were both excellent and very passionate and interesting.
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About Gray Line Rome
Gray Line - I Love Rome is the largest provider of sightseeing tours in the Eternal City. For more than 90 years, Gray Line has been at the center of creating and operating the best traveler experiences in Rome and surroundings. With more than 50 tours and experiences Gray Line - I Love Rome is the brand of Carrani Tours that offer activities in Rome. Founded in 1925, Carrani Tours has grown into the most well-known consumer brand for Incoming services in Italy.
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Via Ignazio Pettinengo 72, Roma, Lazio, 159, Italy
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About Gray Line Rome
Gray Line - I Love Rome is the largest provider of sightseeing tours in the Eternal City. For more than 90 years, Gray Line has been at the center of creating and operating the best traveler experiences in Rome and surroundings. With more than 50 tours and experiences Gray Line - I Love Rome is the brand of Carrani Tours that offer activities in Rome. Founded in 1925, Carrani Tours has grown into the most well-known consumer brand for Incoming services in Italy.