Gray Line Las Vegas Reviews

Thank you for the 5 star service rating.  We believe that booking a tour should be both an easy and a painless process and its very satisfying to know that you believe we achieved our goal.  We look forward to your next booking.  Regards.

Thank you for being a Gray Line customer and taking the time to post a comment about your recent tour experience.  We appreciate your 4 star rating and hope you had a fantastic day with us.  We also hope to see you on another Gray Line tour during your next trip to Las Vegas!  Regards,

Thank you for the kind comments, especially regarding our guide Mark.  Hoover Dam is an amazing structure both an engineering marvel and a work of art.  We hope to see you on another Gray Line tour sometime very soon.

Thank you very much for your kind words.  We invest heavily in both our coaches and our people so that our valued clients have a great experience.  We look forward to seeing you on another Gray Line tour on your next visit to Las Vegas.  Best regards.

While we appreciate your patronage we do disagree with your recent statements.  At Gray Line Las Vegas we take safety very seriously which is why we monitor road conditions constantly.  When your destination is a remote National Park conditions can and do change.  In the event we find it necessary to cancel a tour due to weather we give our valued clients three options. They can: (1) rebook for the next day;  (2) they can receive a full refund; (3) They can go on another tour.  Knowing the weather conditions were not great you choose to go on another, more expensive tour.  We DID NOT force you to do so.  Weather is something that is beyond a tour operators control and most people understand the issue.  We do hope that you have an opportunity in the future to revisit the Grand Canyon.

Thank you for your very kind words about our driver/guide and our coaches.  At Gray Line we sport the youngest coach fleet in the greater Las Vegas area and pride ourselves on having the best drivers/guides in the area.

Please accept my apologies for the multiple charges.  Technology is wonderful when everything works right, however it can be quite annoying when things go awry.  When something like this happens our staff tries to fix it as quickly as possible.  Once again, please accept my apologies. Best Regards,

Thank you for the nice shout out about your Gray Line Las Vegas experience.  Booking a tour should be easy and its nice to know that you think we succeeded. 

Thank you for the nice words about your Grand Canyon tour experience.  We really appreciate the nice things you had to say about our driver, I'm very happy that you enjoyed his companionship.  I do apologize about the person that did the tour briefing in our terminal- we have already taken the necessary action to make sure everyone has a better experience in the future.  Once again- thank you!

Hello and thank you for the kind words about our driver/guide.  We believe that having the best drivers makes for happy guests on tours and its wonderful that your experience shows that we are on the right path.  We do hope that on your next trip to fabulous Las Vegas that we have the privilege of seeing you on another Gray Line tour- perhaps one to see the awesome majesty of the Grand Canyon.  Regards,