How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Gray Line Iceland Reviews

Displaying all 13,015 reviews

Ruth Pettit

Feefo Verified

2 years ago

What Ruth Pettit said about Gray Line Iceland:

Fantastic tour

Booking was easy . I had no issues with this

Andrei

Gray Line Iceland

2 years ago

Dear Ruth, We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We can’t wait to welcome you back! Warmest regards, Gray Line Team

Product reviews

Date of purchase: 09/06/2024

Jack Partington

Feefo Verified

San Diego California USA

2 years ago

What Jack Partington said about Gray Line Iceland:

Easy online booking.

Andrei

Gray Line Iceland

2 years ago

Hello Jack, you made our day with this review! ☺️We strive to deliver great experiences consistently so please give us a call whenever you need. We’ll be here, ready to assist you! Best regards, Gray Line Team

Product reviews

Date of purchase: 09/02/2024

Trusted Customer

Feefo Verified

2 years ago

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for choosing Gray Line Iceland and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Product reviews

Date of purchase: 09/06/2024

Christine Askew

Feefo Verified

Reykjavík

2 years ago

What Christine Askew said about Gray Line Iceland:

Reykjavík Pickup

Easy to book online. Communication good.

Andrei

Gray Line Iceland

2 years ago

We really appreciate you taking the time to leave us a review, Christine. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you. Best regards, Gray Line team

Product reviews

Date of purchase: 09/05/2024

Ruth Pettit

Feefo Verified

Colchester

2 years ago

What Ruth Pettit said about Gray Line Iceland:

Excellent all round

Booking this tour was very easy , though when I booked my next tour around 40 minutes later this tour added itself into my next booking . Customer service dealt with the issue really quickly .

Andrei

Gray Line Iceland

2 years ago

Taking the time to leave such a great review about our service, has really made our dayRuth! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our customer service. We’re looking forward to making your day once more when you next visit in Iceland. Best regards, Gray Line Team

Product reviews

Date of purchase: 09/04/2024

Ruth Pettit

Feefo Verified

Colchester

2 years ago

What Ruth Pettit said about Gray Line Iceland:

A really wonderful tour

Online booking was easy and confirmation arrived quickly .

Andrei

Gray Line Iceland

2 years ago

Thanks for the awesome review about our service, Ruth. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know. We hope to see you again when you come back to Iceland. Warmest regards, Gray Line Iceland

Product reviews

Date of purchase: 09/06/2024

Trusted Customer

Feefo Verified

2 years ago

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Product reviews

Date of purchase: 09/07/2024

Trusted Customer

Feefo Verified

2 years ago

Good option

Convenient.

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, you made our day with this review! ☺️We strive to deliver great experiences consistently so please give us a call whenever you need. We’ll be here, ready to assist you! Best regards, Gray Line Team

Product reviews

Date of purchase: 09/02/2024

Rossana Mira

Feefo Verified

Turbigo MI Italy

2 years ago

What Rossana Mira said about Gray Line Iceland:

Perfect

Easy to book and to contact. Very well done web site.

Andrei

Gray Line Iceland

2 years ago

We always enjoy hearing what our customers have to say, Rossana! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need! Best regards, Gray Line Team

Product reviews

Date of purchase: 09/02/2024

Virendra Kumar

Feefo Verified

2 years ago

Andrei

Gray Line Iceland

2 years ago

Dear Virendra, Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Product reviews

Date of purchase: 09/04/2024

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Gray Line Iceland Reviews

South Iceland, Waterfalls & Black Sand BeachMore reviews of this productView product websiteA great, comfortable and informative tour of the South Coast of Iceland.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product website

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websiteNeeds more signage in bus park at airport to direct passengers to the pick up point. There were a lot of Fly By buses with only one Grayline bus which was the furthest away.

The Golden Circle ClassicMore reviews of this productView product websiteWe really enjoyed this tour with Louiva and Andreas . It’s a tour we have done before with Grayline in both winter and summer and it never fails to impress . Louiva’s commentary throughout the tour...Read more

The Golden Circle ClassicMore reviews of this productView product website

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websiteGood service. Modern bus with wifi. Very good transport option.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?