Hi there,
We are very sorry to hear about your negative experience you've had with us. Thank you for your review as we always want to grow and be better.
Unfortunately with shipping it is very hard to predict and exact date and the websites time frame is just an estimate. To be able to offer the best products we do have to work with a lot of other companies which can delay the arrival time.
Please feel free to call us on 1300 798 220 at anytime if you wish to discuss this further.
Regards
GoLights