Hi there,
We are so sorry that your recent experience with Golights has been less than satisfactory.
Unfortunately sometimes our items do have to travel quite far to get to our customers and not all couriers are as careful as they should be. We also have a 5% price beat so if you find any lights online cheaper than us just send us the link and we will beat it.
We are so sorry this has happened to you and are more than happy to replace or refund you for these broken lights. Just contact us at returns@golights.com.au and we will help you at as fast as possible.
Regards