Gigaclear Limited is no longer an active Feefo customer
Displaying all 1,441 reviews
Trusted Customer
4 years ago
Outage resulted in problems.
When we had an unplanned outage recently, due to high winds etc. We then couldn't get our internet back up and running for a couple of days, which is a major disaster as we work from home. ...
Read more
0
Share
TC
Trusted Customer
Stapleford Abbotts
4 years ago
What Trusted Customer said about Gigaclear Limited:
Poor bandwidth&wifi are the weak links, not good value at £49/month
Improve the bandwidth and wifi so the “high speed broadband” stops dropping out, you are only as good as the weakest link in the chain. £49 is not good value for unreliable connection
0
Share
RF
Robert Fu
4 years ago
What Robert Fu said about Gigaclear Limited:
Reliable fast service
0
Share
Trusted Customer
4 years ago
Helpful advice for new contract from Customer Loyalty Advisor.
0
Share
Trusted Customer
4 years ago
Improvement on bt landline we previously used but not perfect
Several outages. fe occaisions when unable to stream films because screen froze
0
Share
Trusted Customer
4 years ago
Provide better information when things go wrong
Generally a good service, but when things go wrong / service gets interrupted, they need to provide better information as to the problem, when it is likely to get fixed etc. They must realise that...
Read more
0
Share
TC
Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
Very Very happy, I would never ever go back to BT
Very good dependable service. Even when it (rarely) goes wrong customer service is fast and effective. Light years ahead of BT
0
Share
Trusted Customer
4 years ago
Excellent service
Mended broken cable without any fuss, and very quickly
0
Share
Trusted Customer
4 years ago
Fast & reliable service - customer service/issue resolution must be better
I am subscribed to the 900mbps service and the speeds are generally in line with that. Service is good and downtime is minimal - planned maintenance is during late night hours to minimise disruption....
Read more
0
Share
TC
Trusted Customer
4 years ago
What Trusted Customer said about Gigaclear Limited:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
