All great up until no response to the return/replacement request, otherwise very thorough and impressed. Hoping it’s resolved soon and maybe customer service is just a little busy
Product reviews
Date of purchase: 05/30/2026
0
Share
FH
Fay Hanson
Feefo Verified
GBR
8 days ago
Satisfied with service
Satisfied with delivery
Recommends
What Fay Hanson said about Furniture123.co.uk:
The service i received was so professional and rapid response.
I will be ordering more when I decorate my next room.
Date of purchase: 05/29/2026
0
Share
TC
Trusted Customer
Feefo Verified
GBR
8 days ago
Satisfied with delivery
Recommends
What Trusted Customer said about Furniture123.co.uk:
2 bloke delivered. Very happy chaps, helpful and curious. Let me know by text my delivery window and called me to let me know they would be with me in half an hour.
Product reviews
Date of purchase: 06/02/2026
0
Share
DN
D Nguyen
Feefo Verified
GBR
9 days ago
Satisfied with delivery
Recommends
What D Nguyen said about Furniture123.co.uk:
Great service, couldn't fault it in any way. I could select which day for it to arrive and they notified me 30mins before delivery so I felt reassured. Courier followed delivery instructions...
Read more
Date of purchase: 05/31/2026
0
Share
TC
Trusted Customer
Feefo Verified
9 days ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 05/29/2026
0
Share
TC
Trusted Customer
Feefo Verified
GBR
9 days ago
Satisfied with service
Satisfied with delivery
Recommends
What Trusted Customer said about Furniture123.co.uk:
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.