Sent out a set of chairs with the screws missing for one chair. Contacted them and received the wrong screws. Contacted them AGAIN and received the right screws but only 12 instead of the 16 needed!...
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Product reviews
Date of purchase: 07/23/2026
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Peter
Feefo Verified
GBR
7 hours ago
Satisfied with delivery
Recommends
What Peter said about Furniture123.co.uk:
Quick delivery
Product reviews
Date of purchase: 07/24/2026
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Trusted Customer
Feefo Verified
GBR
7 hours ago
Satisfied with delivery
Recommends
What Trusted Customer said about Furniture123.co.uk:
Great delivery. Good communication and on time with friendly and efficient team.
Product reviews
Date of purchase: 07/24/2026
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Trusted Customer
Feefo Verified
17 hours ago
Satisfied with delivery
Recommends
Service was extremely good.
Product reviews
Date of purchase: 07/24/2026
0
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TC
Trusted Customer
Feefo Verified
GBR
17 hours ago
Satisfied with delivery
Recommends
What Trusted Customer said about Furniture123.co.uk:
Very polite delivery crew, with good comms
Date of purchase: 07/24/2026
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Trusted Customer
Feefo Verified
GBR
1 day ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
What Trusted Customer said about Furniture123.co.uk:
It was an absolute nightmare from start to finish, there were so many problems caused by Furniture123 that I had to try and sort out. It cost me money and time and I would not use them again if my...
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Date of purchase: 07/16/2026
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Trusted Customer
Feefo Verified
1 day ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
What Trusted Customer said about Furniture123.co.uk:
to many people dealt with my complaint, kept on saying they did not receive photos but i sent them 4 times, was very slow to respond, multiply people dealt with it.
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.