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Friendly Planet Reviews

https://www.friendlyplanet.com

EXCEPTIONAL

Service

4.9

Product

4.7

118

125

ratings over the past year

Displaying all 3,094 reviews

Trusted Customer

9 years ago

What Trusted Customer said about Friendly Planet:

Great customer service during the booking process

Friendly Planet has a diverse selection of trips at great prices. They are also customer service oriented. I had some questions after I booked a trip and they responded immediately.

Date of purchase: 09/06/2017

Trusted Customer

9 years ago

The online booking is quite easy. The issue I had is with the lack of support prior to booking. I requested airline fares for my originating / final destination, to help determine my travel dates,...

Date of purchase: 09/01/2017

Trusted Customer

denver

9 years ago

What Trusted Customer said about Friendly Planet:

very difficult to use technical access, i.e. forms, FAX, etc

humans are great; email and phone experiences are poor

amanda

Friendly Planet

9 years ago

We are very sorry to hear that you experienced difficulty using the online registration form, but are glad to know that this has been resolved with the help of one of our agents. If you should need any technical assistance, please don’t hesitate to contact our office. We would be more than happy to help!

Date of purchase: 08/01/2017

Trusted Customer

San Diego

9 years ago

What Trusted Customer said about Friendly Planet:

So easy to plan your vacation!

My reservation was easy to make, my call to Friendly Planet to pay the deposit went quickly (die to my credit card not accepting charge initially) and our airline upgrade was a breeze.

Date of purchase: 09/05/2017

Trusted Customer

9 years ago

What Trusted Customer said about Friendly Planet:

Good service

Date of purchase: 09/05/2017

Trusted Customer

9 years ago

What Trusted Customer said about Friendly Planet:

From the moment I talked to Ley to make a reservation and ask questions I knew I was working with someone very capable. She was extremely helpful, polite and knowledgeable.

Date of purchase: 09/05/2017

Trusted Customer

9 years ago

What Trusted Customer said about Friendly Planet:

Fast and efficient and very helpful. Answered all my questions

Date of purchase: 09/01/2017

Trusted Customer

9 years ago

What Trusted Customer said about Friendly Planet:

Great help with upgrading to business class .

Date of purchase: 08/27/2017

Trusted Customer

San Antonio, TX

9 years ago

What Trusted Customer said about Friendly Planet:

excellent customer service

Due to health reasons, we re-booked our So. Africa trip (Rovos Rail) and had no problem getting a prompt refund from Travel Ex which enabled us to book a different itinerary (Best of So. Africa)....

Date of purchase: 09/05/2017

Trusted Customer

9 years ago