How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Frampton & Roebuck Reviews | Customer Service Reviews for https://www.feefo.com/reviews/frampton-and-roebuck | Feefo

Displaying all 53 reviews

Trusted Customer

7 years ago

Date of purchase: 09/14/2017

Would definitely recommend them, very professional and were helpful throughout the whole process.

Steven

Frampton & Roebuck

7 years ago

Thank you for your kind words.

Much appreciated.

Frampton & Roebuck

See full customer review

Trusted Customer

7 years ago

Date of purchase: 08/24/2017

What Trusted Customer said about Frampton & Roebuck:

Easy communication and did exactly what they said

Steven

Frampton & Roebuck

7 years ago

Thank you and best wishes.

Steven

See full customer review

Trusted Customer

Durham /Croxdale

7 years ago

Date of purchase: 09/14/2017

What Trusted Customer said about Frampton & Roebuck:

Very pleasant, helpful and efficient staff.

The staff from other larger companies seemed a little cold and distant, but the Frampton and Roebuck people were very approachable and friendly. I would definitely recommend them.

Steven

Frampton & Roebuck

7 years ago

Thank you for your feedback. It means a lot.

Much appreciated.

Frampton & Roebuck

See full customer review

Trusted Customer

7 years ago

Date of purchase: 07/01/2017

What Trusted Customer said about Frampton & Roebuck:

I have always had exceptional service from Frampton & Roebuck.

Steven

Frampton & Roebuck

7 years ago

Thank you for your kind words.

Much appreciated.

Frampton & Roebuck

See full customer review

Trusted Customer

7 years ago

Date of purchase: 07/01/2017

Steven and Simon are a pleasure to deal with.

Frampton and Roebuck have managed my properties for over two years and I have found them to be very professional and hard working.

Steven Frampton

Frampton & Roebuck

7 years ago

Thank you very much.

Best wishes,

Frampton & Roebuck

See full customer review

Trusted Customer

7 years ago

Date of purchase: 07/01/2017

What Trusted Customer said about Frampton & Roebuck:

Efficient and well informed, good relations with clients and tenants.

Steven Frampton

Frampton & Roebuck

7 years ago

Thank you William - one of our longest serving Landlords!

It's been a pleasure.

Best wishes,

Frampton & Roebuck

See full customer review

Trusted Customer

7 years ago

Date of purchase: 06/01/2017

Very good quick service. I would definitely recommend them.

Steven Frampton

Frampton & Roebuck

7 years ago

Thank you for your kind words.

Much appreciated.

Frampton & Roebuck

See full customer review

Trusted Customer

Durham

7 years ago

Date of purchase: 05/03/2017

What Trusted Customer said about Frampton & Roebuck:

Professional, friendly and hassle free.

Steven Frampton

Frampton & Roebuck

7 years ago

Thanks Neil.

Much appreciated.

Frampton & Roebuck

See full customer review

Trusted Customer

coxhoe

7 years ago

Date of purchase: 08/11/2017

What Trusted Customer said about Frampton & Roebuck:

very professionl

couldn't fault the service thanks Stephen and Simon They are so helpful and very professional,

Steven Frampton

Frampton & Roebuck

7 years ago

Thank you for using Frampton & Roebuck.

See full customer review

Trusted Customer

7 years ago

Date of purchase: 08/01/2017

What Trusted Customer said about Frampton & Roebuck:

Outstanding!

Friendly and efficient service. Highly recommended!

Steven Frampton

Frampton & Roebuck

7 years ago

Thank you & best wishes.

Frampton & Roebuck

See full customer review

Not received a review invite?

About Frampton & Roebuck

‘Durham born and bred with twenty years of experience in estate agency’ It’s our own business and it’s our names above the door so we care passionately about building a reputation for first class service, and we are proud to have been voted for by our clients and received awards in 2016 & 2017 for North East Letting Agent of the Year at the Estate Agent of the Year Awards – The ESTAs. There is no ‘one size fits all’ approach to being a Letting Agent. What is a Landlord’s investment, or their former home, is now the home of the Tenants. It is vital that we tailor-make each service to ensure tenancies are handled with the care that our clients expect.

Read all

0191 383 2123

28 New Elvet, Durham, Durham, DH1 3AL, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo