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Fly & Save Reviews

http://www.flyandsave.co.uk
Rated
Exceptional
Service
5
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ratings over the past year

Displaying all 94 reviews
Trusted Customer
11 years ago
Date of purchase: 07/25/2013
I had a terrible experience dealing with this company. Not only were the prices not accurate…
I had a terrible experience dealing with this company. Not only were the prices not accurate advertised on their website their customer service team were rude and obnoxious. Unfortunately we paid for...

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Fly & Save
Fly & Save
11 years ago
We are sorry that the experience you received from Fly and Save was not satisfactory. We do mention that all our published air fares are phone only fares and are subject to availability. The fares are based on whether that fare class is still available and is updated as soon as our fares allocation database is. We are currently investigating the agent that you spoke to as this is not the standard of service we would expect from our staff, so will respond directly once we have established and listened to the conversation to see where are standards were not met. We apologise again for the inconvenience and upset this has caused you and your travelling party and would like to invite you to try our services once again as we are confident we can meet your service level expectations, as we seldom get complaints of this nature. Yours sincerely The Globehunters Team
Trusted Customer
11 years ago
While I appreciate the feedback given, it doesn't excuse the poor service received and feel that it would be more beneficial for the customer to see what the actual availability is, rather then advertise prices that are NOT available!! However when I did search your flight prices were still very competitive which is why I proceeded to book, even cheaper then going direct with the airline!! I have downgraded the service to 'poor' but as the service was still not satisfactory. Kind regards
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Trusted Customer
11 years ago
Date of purchase: 07/21/2013
Happy with service so far. Yet to go on holiday, but they got us some…
Happy with service so far. Yet to go on holiday, but they got us some reasonably priced air fares. Peter was helpful in finding me some seats for the flight.
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Trusted Customer
11 years ago
Date of purchase: 07/22/2013
Great price and helpful agent. Would use again. Thanks for saving us money on our…
Great price and helpful agent. Would use again. Thanks for saving us money on our trip to the US
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Trusted Customer
11 years ago
Date of purchase: 07/18/2013
Professional sales agent found me such as good deal, I was really surprised by their…
Professional sales agent found me such as good deal, I was really surprised by their service and cordiality. Thanks.
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Trusted Customer
11 years ago
Date of purchase: 07/14/2013
Excellent service, and especially excellent price.
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Trusted Customer
11 years ago
Date of purchase: 07/14/2013
Best priced flights I could find. Helpful agent and quick confirmation made dealing with this…
Best priced flights I could find. Helpful agent and quick confirmation made dealing with this company a pleasure.
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Trusted Customer
11 years ago
Date of purchase: 07/16/2013
Fantastic air fare prices. Cheapest found and gave me good options on when and who…
Fantastic air fare prices. Cheapest found and gave me good options on when and who we travelled with. The young man I spoke to was very patient and went through the booking details and all has...

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Trusted Customer
11 years ago
Date of purchase: 07/15/2013
Happy with the way I was dealt with for my flight booking. Good telephone manner…
Happy with the way I was dealt with for my flight booking. Good telephone manner by the representative although was a little hard to understand. Spoke too quietly. She gave me a good range of options...

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Trusted Customer
11 years ago
Date of purchase: 07/18/2013
I would recommend fly & save for cheap flight prices to New York. Me and my…
I would recommend fly & save for cheap flight prices to New York. Me and my partner got a great price travelling in September. Under £1000 for the two of us. 23kg of baggage as well flying with...

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Trusted Customer
11 years ago
Date of purchase: 07/15/2013
I buy tickets cheaply on this website. Very courteous travel agent I had spoken to. Very…
I buy tickets cheaply on this website. Very courteous travel agent I had spoken to. Very much like how I was managed. Thank you
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About Fly & Save
We believe the key to successful travel planning lies in the product knowledge of our friendly, experienced and well-travelled consultants. Our consultants will scour the market to find the right travel itinerary to suit your needs at the best available price.
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020 8944 4581
13 Smiths Yard, Earlsfield, London, Greater London, SW18 4HR, United Kingdom
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About Fly & Save
We believe the key to successful travel planning lies in the product knowledge of our friendly, experienced and well-travelled consultants. Our consultants will scour the market to find the right travel itinerary to suit your needs at the best available price.