How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

FlyDirect Reviews

Displaying all 3,282 reviews

Trusted Customer

Feefo Verified

1 year ago

Fly Direct Isle of Man

Very annoyed with being delayed 90 minutes on our departure due to balance/baggage issues. Sat on aircraft all the time, very hot and uncomfortable.

Gina

FlyDirect

1 year ago

Thank you for spending the time to submit your review and I do apologise with regards to the delay you experienced on your outbound journey, this was due to a baggage loading error at the Isle of Man airport and once the aircraft pushed back the crew realised that the weight distribution wasn't correct and this needed to be resolved. I will pass on your comments with regards to your experience at the airport in Majorca with regards to the assistance that was arranged to the relevant departments and we hope that these issues do not impact on your choosing to fly with us at FlyDirect on a future occasion.

Product reviews

Date of purchase: 05/17/2025

Trusted Customer

Feefo Verified

1 year ago

Excellent

Booked flight only which is so convenient and quick. The plane is comfortable with two seats only in each row. Would recommend!

Gina

FlyDirect

1 year ago

What a great review, we are glad that we whisked you to your destination, quickly, comfortably and conveniently, and we hoe to welcome you back on-board soon with us at FlyDirect.

Product reviews

Date of purchase: 05/24/2025

Mr D Bolton

Feefo Verified

Jersey

1 year ago

What Mr D Bolton said about FlyDirect:

Espana` '25. Looking forward to the next one.

Friendly, professional, pleasant to deal with. Helpful staff. Good choice of hotels with their package deals. Good value also. The convenience of direct flights with the baggage allowance included is...

Gina

FlyDirect

1 year ago

Thank you for your fantastic feedback! We’re delighted to hear you enjoyed the convenience, value, and service we offer, especially with the hotel package deals. We look forward to helping with your next trip FlyDirect adventure!

Product reviews

Date of purchase: 05/24/2025

Trusted Customer

Feefo Verified

1 year ago

First class hotel . Absolutely faultless in EVERY way from the moment we arrived to our day of departure .

Gina

FlyDirect

1 year ago

What a fantastic review, we are glad to hear you had a great trip to the beautiful Algarve and we hope to welcome you back on a future FlyDirect holiday soon!

Product reviews

Date of purchase: 05/24/2025

Trusted Customer

Feefo Verified

1 year ago

Excellent

Product reviews

Gina

FlyDirect

1 year ago

Thank you for your feedback! We’re glad to hear your flight was excellent with us at Flydirect and BA CityFlyer. It is a shame to hear that the resort you had chosen didn’t quite meet your expectations. If you ever want help choosing a resort in the future, please don’t hesitate to chat with our knowledgeable team — we’d love to help you find the perfect spot for your holiday!

Date of purchase: 05/17/2025

Ms A Kuropatwa

Feefo Verified

1 year ago

What Ms A Kuropatwa said about FlyDirect:

Excellent

Gina

FlyDirect

1 year ago

Thank you for your feedback

Product reviews

Date of purchase: 05/17/2025

Mr J Oliveira

Feefo Verified

Jersey

1 year ago

What Mr J Oliveira said about FlyDirect:

Excellent Service

Gina

FlyDirect

1 year ago

Thank you for your feedback

Product reviews

Date of purchase: 05/17/2025

Mr P Scott

Feefo Verified

Isle of Man

1 year ago

What Mr P Scott said about FlyDirect:

Nothing further

Gina

FlyDirect

1 year ago

Thank you for your feedback, we will pass your comments regarding the complimentary snack provided onto the airline, and we hope that we see you on a future FlyDirect flight soon.

Product reviews

Date of purchase: 05/17/2025

Trusted Customer

Feefo Verified

1 year ago

ace

perfect

Product reviews

Date of purchase: 05/17/2025

Trusted Customer

Feefo Verified

1 year ago

Easy to book with FlyDirect. Only hiccup was a delay to our departure. All staff were welcoming, friendly and respectful of all passengers.

Product reviews

Date of purchase: 05/17/2025

Not received a review invite?

View all media (187)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

FlyDirect Reviews

MAJORCAMore reviews of this productView product websiteWe are both in our 70s, we requested assistance at Mallorca Airport. The assistance was very poor, we both have mobility issues but were made to walk and stand in queues for ages. We were abandoned...Read more

COSTA DEL SOLMore reviews of this productView product website

Exe Estepona ThalassMore reviews of this productView product websiteHotel staff were helpful, friendly, always ready to go the extra mile ( whoops kilometre). Rooms were a great size, huge beds. Spotlessly cleaned on a daily basis. Good facilities for both relaxation...Read more

Iberostar Albufera PMore reviews of this productView product website

MAJORCAMore reviews of this productView product websiteEvery thing about my flight was excellent but unfortunately, Paguera, the resort that I chose was awful. Still had a good time however.

COSTA DEL SOLMore reviews of this productView product website

Puente RealMore reviews of this productView product website

AlgarveMore reviews of this productView product websiteOn time both ways. Food offered was not good - in fact not worth offering.

MAJORCAMore reviews of this productView product websitegreat flights, easy done, good service

Tomir Portals SuitesMore reviews of this productView product websitePleasant location with sea and pool view from suite. Exceptionally spacious and clean accommodation with daily cleaning and towel changes. Separate pool towels available and access to the gym & spa. ...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?