Thank you for your review, it is great to hear our FlyDirect flights and holidays are being well received from our Guernsey clients! We hope that you choose to travel with us on a future trip!
Date of purchase: 08/17/2025
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Trusted Customer
Feefo Verified
1 year ago
Good
Product reviews
Gina
FlyDirect
1 year ago
Thank you for your feedback, it sounds like overall you had a great trip to the Algarve and the staff and facilities at the hotel were great. We will pass your feedback onto our hotel partners in Portugal and we hope to see you on a future FlyDirect adventure soon.
Thank you for your review and for sharing the photos from your stay. We are disappointed to hear of the issues you describe and will be raising these directly with the hotel.
We can find no record of you contacting either our office or our in-resort representative during your holiday, when we would have welcomed the opportunity to assist and resolve matters for you.
We take all feedback seriously, and invite you to contact us directly should you wish to discuss this further.
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Gina
FlyDirect
1 year ago
Thank you for your review and for sharing the photos from your stay. We are disappointed to hear of the issues you describe and will be raising these directly with the hotel.
We can find no record of you contacting either our office or our in-resort representative during your holiday, when we would have welcomed the opportunity to assist and resolve matters for you.
We take all feedback seriously, and invite you to contact us directly should you wish to discuss this further.
The flight attendants provided great service.
I would have liked to have been able to check in online prior to the trip but that option did not appear to be available.
Product reviews
Gina
FlyDirect
1 year ago
Thank you very much for your feedback, it does sound overall that you had a great trip to Majorca and we will pass your comments on to our team at BA CityFlyer with regards to the cheerful service on-board, and your feedback to the complimentary snack that was offered. The check-in desk at Palma airport should be opened 2.5 hours prior to our departure time, so I will have to investigate further as to why this wasn't the case on your journey. We do hope that you choose to travel with us at FlyDirect again on a future occasion.
The service was great!
Very helpful booking staff!
Super quick flight!
Only issue was the length of time we waited to get our luggage off the plane in Palma.
Gina
FlyDirect
1 year ago
Thank you for your kind words, we are glad that you had a great booking experience with our wonderful customer service team and that you enjoyed the hotel. Sorry to hear that you experienced a small delay in Palam whilst you waited for your luggage, we hope that that doesn't put you off choosing to travel with us at FlyDirect on another occasion
Product reviews
Date of purchase: 08/10/2025
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Trusted Customer
Feefo Verified
1 year ago
Hotel was lovely, spacious and always clean
Gina
FlyDirect
1 year ago
Thank you for your 5 star feedback, we will pass this onto our trusted hotel partners in resort, we hope that you choose to travel with us at FlyDirect on a future trip
Product reviews
Date of purchase: 08/10/2025
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MF
Mr N Fellows
Feefo Verified
1 year ago
What Mr N Fellows said about FlyDirect:
Excellent - fully recommended
Gina
FlyDirect
1 year ago
Thank you for your lovely review, we are glad that you enjoyed your stay in Majorca, we get great client feedback for the Reverence Mare Hotel, so it is great to hear your views as well. We look forward to welcoming you on a future trip with FlyDirect soon
Flights only were booked but the airline were amazing. Flights on time both ways and service from staff was top level
Gina
FlyDirect
1 year ago
What fantastic 5 star feedback, we are glad that you experienced top level service flying direct from Guernsey and we hope to welcome you back on a future trip with FlyDirect soon.
Product reviews
Date of purchase: 08/10/2025
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MW
Mr E Watson
Feefo Verified
Douglas
1 year ago
What Mr E Watson said about FlyDirect:
Very good and flights and hotel transfers on time.
Gina
FlyDirect
1 year ago
Thank you for your feedback, we are glad that all elements of your holiday package went well and we hope to see you again on a future FlyDirect trip.
Very impressed by the direct BA flight from Isle of Man to Faro. The air crew were all very friendly and helpful and the pilot even managed to make-up time following delays on departure and return...
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Gina
FlyDirect
1 year ago
Thank you for your lovely 5 star review, it sounds like you had a great FlyDirect experience and we will pass on your praises to the BA CityFlyer Crew. We look forward to welcoming you back on a future flight or holiday soon!
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.