Service was great. Flight delayed for nearly 4 hours
Gina
FlyDirect
1 month ago
Thank you for your feedback, it sounds like you had a wonderful time in Tenerife, and we do hope we can welcome you back on another FlyDirect adventure soon.
Excellent from take off in jersey, security passport control, transfer from airport and the hotel - highly recommend.
Good value
Gina
FlyDirect
1 month ago
Thank you for your 5 star review, it sounds like you had a wonderful time in Tenerife and we hope to welcome you back on a future FlyDirect Flight or Holiday again soon
Product reviews
Date of purchase: 04/11/2026
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Trusted Customer
Feefo Verified
1 month ago
A £5 voucher for food and drink was disappointing as it did not allow you to buy anything substantial.
Product reviews
Gina
FlyDirect
1 month ago
Thank you for your feedback, we are sorry for the delay you experienced on your outbound flight to Tenerife, the aircraft did report a technical issue in Tenerife so required a fix by the engineer team. We do hope that you choose to book and fly with FlyDirect on another occasion
Thank you for your review. We can only apologise for the delays incurred by our clients on 4th April, which were due to a technical issue with the aircraft that needed to be resolved before it could operate our flights that day.
We have had a strong relationship with Smartwings for a number of years and, during that time, have experienced only a handful of significant delays. As you mentioned, we are now switching to a different provider, airBaltic, for our Winter 26/27 programme, following a very successful Gran Canaria programme operated with them out of Guernsey this past winter.
This airline operates the Airbus A220-300, which is a modern, bright, and spacious aircraft, and also provides added onboard services such as complimentary Wi-Fi. We therefore hope our clients will enjoy a more comfortable journey to the Canary Islands going forward.
We do hope that you choose to book and travel with us at FlyDirect and with our new partners, airBaltic, in the future.
Thank you for your review, it sounds like you enjoyed your FlyDirect flights and holiday in Tenerife, we hope to welcome you back on-board on a future trip
Booking online with a deposit and a reminder when the balance is due is ideal. Luggage allowance and check-in are good (if you arrive in good time). Just show your passport and receive boarding card.
Gina
FlyDirect
1 month ago
What wonderful words, its great to hear clients are happy with the ease and convenience of the flights and holidays provided by FlyDirect and we hope to see you on another adventure soon.
Product reviews
Date of purchase: 03/28/2026
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MB
Mrs A Le brocq
Feefo Verified
JEY
1 month ago
What Mrs A Le brocq said about FlyDirect:
Very good
Product reviews
Gina
FlyDirect
1 month ago
Thank you for your 5 star review, we look forward to welcoming you back on your next FlyDirect adventure soon
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels..