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FlyDirect Reviews

Displaying all 3,281 reviews

Mrs M Ellison

Feefo Verified

11 months ago

What Mrs M Ellison said about FlyDirect:

It was very good.

Gina

FlyDirect

11 months ago

Thank you for your feedback

Product reviews

Date of purchase: 11/01/2025

Trusted Customer

Feefo Verified

11 months ago

Very convenient direct services to holiday destinations

Generally excellent, very responsive to queries

Product reviews

Gina

FlyDirect

11 months ago

Thank you for your feedback. It’s great to hear that our clients in Guernsey are enjoying the convenience of FlyDirect flights and holidays, as well as the service from our team. I’ll pass your comments on to BA CityFlyer regarding the catering on board. We currently offer the option for clients to book Extra Legroom seats (for an additional fee), and I’ll also share your suggestion about allowing all seats to be pre-booked. We previously offered Twilight check-in at Guernsey, but this year our ground handlers (Aurigny) have withdrawn that service. We hope to welcome you on another trip soon.

Date of purchase: 11/02/2025

Trusted Customer

Feefo Verified

11 months ago

Delays to and from Tenerife

Unfortunately our flight from jersey to Tenerife was delayed by 1 hour and 10 minutes where we sat ln the plane on the runway waiting to take off. We had little communication from the captain or the...

Gina

FlyDirect

11 months ago

Thank you for sharing your feedback. We’re very sorry for the delays on both your flights and we understand how frustrating this was, especially when travelling with children. Both of your flights were affected by circumstances beyond the airline’s control. The outbound delay was due to Air Traffic Control restrictions, and the return flight from Tenerife was held after a small technical issue was identified as the aircraft taxied for departure. In both cases, the crew were required to wait for clearance before take-off to ensure everyone’s safety. That said, we appreciate your comments regarding communication on board. Keeping passengers informed is an important part of providing good service, and we’ll be sharing your feedback with our partners at Smartwings to help improve how updates are handled in future. We're very sorry this trip didn’t meet your expectations, and we hope we’ll have the opportunity to restore your confidence in us, should you choose to book with us at FlyDirect in the future.

Product reviews

Date of purchase: 11/01/2025

Mr C Valerga

Feefo Verified

IMN

11 months ago

What Mr C Valerga said about FlyDirect:

Great service from lovely friendly cabin crew😎

Product reviews

Date of purchase: 10/18/2025

Trusted Customer

Feefo Verified

11 months ago

Not good

The meet and greet was chaotic. The rep was hard to find and her instructions not clear. A long wait before we boarded transport to the hotels.

Gina

FlyDirect

11 months ago

Thank you for your feedback, I will pass your comments onto our airport team that handle the meet and greet services for our FlyDirect clients in Malaga and we do hope that you choose to travel with FlyDirect on a future occasion.

Product reviews

Date of purchase: 10/18/2025

Trusted Customer

Feefo Verified

11 months ago

FlyDirect - exactly what it says

A real games changer. I wish there were more options i.e. destinations, dates etc from Guernsey. Booking with FlyDirect was straightforward, with destination information and flight details being...

Gina

FlyDirect

11 months ago

Thank you for your wonderful review, it sounds like you had a great FlyDirect experience! All our direct Guernsey flights & holidays up until October 2026 are on-sale and available to book with destinations including Gran Canaria, Majorca, Ibiza, Faro & the Costa del Sol we hope to welcome you on another adventure soon!

Product reviews

Date of purchase: 10/19/2025

Mr J Downey

Feefo Verified

JEY

11 months ago

What Mr J Downey said about FlyDirect:

Already written

Product reviews

Date of purchase: 10/25/2025

Trusted Customer

Feefo Verified

11 months ago

Excellent hotel. 10/10

Excellent. The original admin was really informative and they make it so easy to travel from Guernsey. The flight crew were lovely and we had a sandwich and drinks included on both journeys and on...

Gina

FlyDirect

11 months ago

What a fantastic five-star review! Your hotel choice sounds perfect, and your sunset pictures are making us wish we were there too 😎 We do hope to see you on a future FlyDirect adventure.

Product reviews

Date of purchase: 10/19/2025

Mr A Robert

Feefo Verified

GGY

11 months ago

What Mr A Robert said about FlyDirect:

Certainly would use again

Very good

Gina

FlyDirect

11 months ago

Thank you for your review, we look forward to welcoming you on your next trip with FlyDirect soon.

Product reviews

Date of purchase: 10/19/2025

Trusted Customer

Feefo Verified

11 months ago

The concept of cutting out Heathrow or Gatwick transfers is excellent. Essential service.

Gina

FlyDirect

11 months ago

What lovely feedback, it is great to hear clients are happy with the convenience and ease of the FlyDirect programme and we hope to see you on a future occasion.

Product reviews

Date of purchase: 10/18/2025

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FlyDirect Reviews

COSTA DEL SOLMore reviews of this productView product website

COSTA DEL SOLMore reviews of this productView product websiteFlyDirect's direct flights from GCI are a very convenient option, the Octobver service to malaga particularly convenient for us. The ability to pre book seats, twilight checkin and better onvboard...Read more

TENERIFEMore reviews of this productView product websiteWe loved Tenerife but unfortunately on our flight out we were sat on the plane on the runway for over an hour with hardly any communication from the cabin crew. Then when we were due to land in...Read more

COSTA DEL SOLMore reviews of this productView product websiteMalaga for 2 weeks, great colourful city with everything and all within walking distance, loved the stay and highly recommend it😎

Hotel Palia La RocaMore reviews of this productView product websiteBuilding was looking tired and in need of update. Food and staff were good

COSTA DEL SOLMore reviews of this productView product websiteA real game changer with direct flights to Costa Del Sol. We wish there were more options i.e. destinations and dates.

COSTA DEL SOLMore reviews of this productView product websiteEasy flights both ways. Didn’t quite understand why on return flight why drinks weren’t served with food, especially as two of the staff were available whilst one served every one the sandwiches ....Read more

Sunset Beach ClubMore reviews of this productView product websiteAmazing hotel set in a really good location. The taxi rank is right outside and also the bus stop. Staff were so helpful and friendly. The hotel was so clean and room service was available every...Read more

Occidental TorremoliMore reviews of this productView product websiteStaff were very friendly and helpful

Exe Estepona ThalassMore reviews of this productView product websiteAn excellent hotel with very good facilities and pool and friendly staff.

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