We arrived 20minutes early. waited for luggage for 1 hour thirty!! which spoilt a very nice flight to Gran Canaria. Return journey went without a hitch.
Rebecca
FlyDirect
8 months ago
Many Thanks for your feedback. We are sorry you had to wait so long on arrival, and we have raised this with our airline partner. On the other hand we're delighted to hear that you enjoyed the Hotel Neptuno. We hope to be of service to you again soon.
Fly Direct are excellent!! They give a very good service. Always on time. Easy check in and the planes they use are so comfortable and we were well looked after on our flight. We don't want to...
Read more
Gina
FlyDirect
8 months ago
What fantastic feedback, we are so happy to hear that you have enjoyed your FlyDirect flights and holiday and we cannot wait to welcome you back on your next FlyDirect adventure!
Product reviews
Date of purchase: 01/15/2026
0
Share
MH
Mr P Howardsnowden
Feefo Verified
IMN
8 months ago
What Mr P Howardsnowden said about FlyDirect:
Flydirect made everything so easy and the direct flight was very comfortable and removed all travel worries so we could just enjoy the holiday
Gina
FlyDirect
8 months ago
What a lovely review, it sounds like you had a fantastic time away and the photo's look amazing!
Product reviews
Uploaded media
View all media (3)
Date of purchase: 01/15/2026
0
Share
MA
Mr B Adkins
Feefo Verified
8 months ago
What Mr B Adkins said about FlyDirect:
Easy and quick
Product reviews
Gina
FlyDirect
8 months ago
What a lovely review, we are happy to hear that our Guernsey clients are enjoying our winter sun programme direct to Gran Canaria along with the speed and comfort of the Airbus A220-300 with our partners at airBaltic and we look forward to welcoming you on your next FlyDirect adventure.
Great to have direct flights eliminating cost of flights to UK and overnight accommodation.
Air Baltic excellent service.
Gina
FlyDirect
8 months ago
What fantastic 5 Star feedback, it is great to hear that our Guernsey clients have enjoyed our Gran Canaria programme and we cannot wait to whisk you away on a future FlyDirect adventure again!!
Product reviews
Uploaded media
View all media (2)
Date of purchase: 01/15/2026
0
Share
Trusted Customer
Feefo Verified
8 months ago
good but we had to wait long for luggage at airport gran canaria
Gina
FlyDirect
8 months ago
Thank you for your email, it sounds like you had a great time overall in Gran Canaria, I am sorry to hear of the long wait for your luggage on arrival, we will pass your feedback on to the relevant team and we hope that you will still choose to travel with us at FlyDirect on another occasion
We only booked flights , but were very impressed, the plane was modern, the crew on Air Baltic were very attentive and knowledgeable and the flights were on time.
Gina
FlyDirect
8 months ago
Thank you for your wonderful review, it is lovely to hear our Guernsey clients have enjoyed our first Winter Sun programme to glorious Gran Canaria, along with the excellent crew and new aircraft provided by our partners airBaltic. We look forward to welcoming you on a future FlyDirect flight soon!
Delayed a bit in both directions but staff excellent and plane well presented.
Staff at both airports gave good service,
Gina
FlyDirect
8 months ago
Thank you for sending us in your review, we are glad that you enjoyed the FlyDirect flights direct from the Isle of Man to Tenerife and that all the staff you encountered gave great service. I am sorry to hear that you had some noise disturbance at the hotel, I hope that you may have addressed this with the hotel reception during your stay to see if they could of moved you? Please do not hesitate to contact the team at FlyDirect should you wish to discuss further.
Product reviews
Date of purchase: 01/08/2026
0
Share
MQ
Mr R Quayle
Feefo Verified
IMN
9 months ago
What Mr R Quayle said about FlyDirect:
Flight was good slight delay but that was weather
Gina
FlyDirect
8 months ago
Thank you for your review. We are sorry for the short outbound flight delay due to weather conditions and apologise for an error in our automated system that caused your feedback request to be sent before your hotel stay had taken place. This will be rectified immediately. We hope you enjoy the remainder of your holiday.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.