Thank you for your review. We're happy that you enjoyed travelling direct to Costa del Sol with us :)
Product reviews
Nuria Arocas
FlyDirect
2 years ago
Thank you for your feedback. We' do apologize for the inconvenience caused and we hope this didn't stop you from having a great time in Costa del Sol :)
Overall excellent only criticism would be
Delays on each flights of 2 hours out and 1hour on return.
Only being able to get 1 drink on a 3 hour flight and no food options maybe make clearer to...
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Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We're happy to hear that you had a great overall experience.
With regards the delays, we do apologize for any inconvenience caused. Regarding the catering service, we state on our website that we provide passengers with a complimentary drink and snack.
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Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We're happy to hear that you had a great overall experience.
With regards the delays, we do apologize for any inconvenience caused. Regarding the catering service, we state on our website that we provide passengers with a complimentary drink or snack.
Date of purchase: 10/14/2023
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Trusted Customer
Feefo Verified
3 years ago
Check in at both airports was poor with initially only person being on duty. Also there was a lack of information about the delays. The flight itself was excellent with good service on board....
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Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We apologize for the inconvenience you experienced during the check-in process at both airports. We understand how frustrating it can be when there is limited staff available and a lack of information about delays. We appreciate your feedback regarding this matter and will work on improving our communication and staffing to provide a more efficient check-in experience in the future. On a positive note, we're pleased to hear that you found the flight itself to be excellent with good service on board.
Product reviews
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We apologize for the inconvenience you experienced during the check-in process at both airports. We understand how frustrating it can be when there is limited staff available and a lack of information about delays. We appreciate your feedback regarding this matter and will work on improving our communication and staffing to provide a more efficient check-in experience in the future. On a positive note, we are pleased to hear that you found the flight itself to be excellent with good service on board.
The flight was excellent, great service lots of leg room . Both our flights operated 1.5 hours late which was disappointing
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We're delighted to hear that you found our flight to be excellent with great service and ample legroom. However, we do apologize for the delay of 1.5 hours on both of your flights. We understand that this was disappointing, and we regret any inconvenience caused.
Product reviews
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We're delighted to hear that you found our flight to be excellent with great service and ample legroom. However, we do apologize for the delay of 1.5 hours on both of your flights. We understand that this was disappointing, and we regret any inconvenience caused.
Date of purchase: 10/14/2023
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Trusted Customer
Feefo Verified
3 years ago
Everything that was organised was very good from the flights to the transport to and from the hotel. However both flights were late leaving Jersey and Spain
Nuria Arocas
FlyDirect
3 years ago
Thank you for the fabulous feedback. This all we want, happy clients :)
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.