Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay. We can't wait to assist you with your direct flights and hotel selection again soon!
Date of purchase: 04/12/2024
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Thomas
Feefo Verified
Jersey
2 years ago
What Thomas said about FlyDirect:
So easy for us to have direct flights. For Tenerife it would be good if bikes could be taken on the plane as this is a prime cycling location.
Product reviews
Tim Shute
FlyDirect
2 years ago
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at the hotel. We're delighted to know that you found the facilities well-suited for kids too! We can't wait to welcome you back for another fantastic experience.
Date of purchase: 03/22/2024
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Trusted Customer
Feefo Verified
2 years ago
Hard, expensive and out of date baguettes.
Seating plan was a joke. Family separated
Kate Sloan
FlyDirect
2 years ago
We welcome all your feedback, and we will pass on your comments to the airline regarding the food offerings. We apologise if the check-in staff separated your family in regard to the seating plan on board, this shouldn't have happened and if you'd have talked on the staff on the flight, they would have been able to move your seats so you could have sat together. We hope that you will travel with FlyDirect again in the future.
Great service, booked and travelled without a hitch.
Product reviews
Kate Sloan
FlyDirect
2 years ago
Thank you for your feedback. We're glad that you had an enjoyable stay, and your travel experience was a positive one. We look forward to welcoming you on board a future FlyDirect service.
Thank your foe your feedback, it is lovely to receive feedback regarding the service you experienced on-board with our partners from SmartWings, we will pass this along - Thanks - FlyDirect
Thank you for your email, I have had a look at your booking this morning and have seen that you didn't book transfers with your holiday, the re is is always an option to add either shared or private transfers for our FlyDirect programmes in Tenerife so I apologise if this wasn't explained during your booking process. If you had made contact with us when you were in resort we could of helped to arrange a transfer for your return journey. We do hope that apart from the transfer issues you had a good week away and look forward to welcoming you on a future trip if you choose to use us again - Thanks - FlyDirect
Thank you for sending us your feedback, it is nice to hear that you enjoyed the service provided by the friendly team and we look forward to welcoming you on a future FlyDirect service
Although there was fog at Jersey airport we managed to get away for our holiday Had to wait some time to check in at the airport in Jersey may needs to looked at. Staff on the plane were excellent.
Gina Stabler
FlyDirect
2 years ago
Thank you for your kind words and 5 star review! We are glad you enjoyed the FlyDirect holiday to some winter sun and we hope to see you again in the future on another flight!
The flights were good and on time. The only "complaint" we would have is that the luggage allowance is miserly, particularly for a 2 week stay.
Gina Stabler
FlyDirect
2 years ago
Thank you very much for your comments it is nice to hear that overall you had a good winter break. Unfortunately we do have a slightly lower luggage allowance on our winter routes (over the summer routes) due to the larger aircraft with load restriction that is required to get our clients to the Canary Islands. We hope to welcome you on-board a future FlyDirect service.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.