Amazing service. Everyone I dealt with was really helpful and quick to respond to queries. Turnaround time for receiving the branded products was quick too. Very happy with the quality.
Jess
Fluid Branding
3 years ago
And we're very happy with your feed back! Thank you so much for taking the time to leave us your lovely comments.
I ordered 500 Black Baseball caps, when the original response came I was told there were 468 black caps and agreed to have 32 navy ones for the balance.
When the order was confirmed after issues...
Read more
Jess
Fluid Branding
3 years ago
We're really sorry to hear this, we have been in touch with the team and one of our Merchandise Consultants will be in touch to discuss these issues with you.
Trusted Customer
3 years ago
Thank you for contacting me discuss the issues which I had with my order. I appreciate your comments and taking the time to follow up on the review. Ordinarily I wouldn't leave a bad review as we all know that from time to time things do not always go to plan. What I can say is that your follow up service has been very good and given the assurances made to ensure there is not a repeat of the issues I experienced I would be comfortable placing an order for future products with you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.