Although there was quite a bit of confusion over prices at the start and a little vagueness on products, when the 'chips were down' Fluid rose the occasion and met or far exceeded our tight delivery...
Read all
Fluid Branding Ltd
Fluid Branding
10 years ago
Thank you for your review. I'm glad that we exceeded your request !
We note your comment on the sizing. Thanks again
Too many different people involved in the ordering process, caused confusion. Too many auto advice e mails telling me when the products would be delivered.
Fluid Branding Ltd
Fluid Branding
10 years ago
Thank you for very much taking the time to submit your feedback. I'm very sorry that you feel that too many people were involved. I think this may have been due to your regular account manager Sam Watchman being on annual leave. He would be your sole point of contact going forward. I hope we get a chance to rectify your issues in future and I'm glad to see that your happy with your product.
The service was excellent, they were prompt with the quote and responsive to email communication. They also frequently updated us on the status of the order which arrive on time.
Fluid Branding Ltd
Fluid Branding
10 years ago
A really lovely review. Thank you. We hope the events a great success for you and we look forward to helping you in future !
Reasonably good, but inflexible around the christmas rush period, which I would have thought was a time when they should be flexible to meet customer needs for prime time products.... ie....
Read all
Fluid Branding Ltd
Fluid Branding
10 years ago
Oh dear it appears something has gone wrong here ? Thanks for submitting your feedback. I really hope we get a chance to put this right for you in future and prove that we can deliver excellent service and products for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.