Fluid kept me informed right through the process, were helpful about the branding and were really quick with delivery . . . all at a price we could afford!
Fluid Branding Ltd
Fluid Branding
11 years ago
Fantastic! what lovely feedback! Glad we were able to help :)
Slow response times to enquiries
Unclear answers
Ambiguous pricing
But always very polite
Fluid Branding Ltd
Fluid Branding
11 years ago
Thank you for your review, I'm sorry to hear you felt there was a slow response time when dealing with your enquiry. We do aim to respond to enquiries as quickly as we possibly can so I am not really sure what went wrong here!? After looking into the order I'm not sure what your product comments refer to? If you feel your product was not as you expected and you would like to discuss this further please do not hesitate to contact me rebecca@fluidbranding.com and hopefully we can resolve this for you.
Bit of mis match with staff as people covering whilst others on holiday so probably slower service than usual but hard to tell
Fluid Branding Ltd
Fluid Branding
11 years ago
Thank you for your lovely ratings! We do aim to deliver great service at all times so your comments regarding the mis match of staff have been taken on board for next time. The flash power banks were a great choice!
Great ratings! Thank you for your comments. With regards to the product we will take this on board, we certainly recommend a sample prior to ordering that way we can ensure the shade is the exact shade you require.
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