took a little while to sort, but we got there in the end
Karen
Fluid Branding
9 years ago
Sounds like there were a few issues with this order but I'm pleased to hear they were all sorted out for you. We hope to work with you again soon, hitch free!
I purchased engraved pens and have to say that Marie is very helpful. Her communication is clear and I find her updates manage my expectations. Thanks Marie fabulous service as always.
Karen
Fluid Branding
9 years ago
Thank you for taking the time to review us, it's very much appreciated! I'll make sure Marie is aware of your kind comments too!
The customer service has been excellent, however we have had some problems with receiving the correct amount ordered and the replacements were not of the same quality. That said, the team worked hard...
Read more
Karen
Fluid Branding
9 years ago
Thank you for taking the time to review us. Unfortunately problems do arise from time to time, but we will always do everything in our power to rectify them as soon and as efficiently as we are able. I'm glad this was the case in this instance too. We look forward to working with you again soon!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.