The products arrived in a prompt time frame and the customer service was good. The only thing that would have made this a 5 star is if the colours on the shirts printed had exactly matched the logo...
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Karen O'Shaughnessy
Fluid Branding
9 years ago
I'm sorry to hear that the colours didn't match your logo. I've contacted your account manager who should be in touch very soon, if not already, to discuss this with you.
Super news, thanks so much for the review! We look forward to working with you again soon!
Product reviews
Date of purchase: 04/19/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Fluid Branding:
I thought the service from Mark was very good but we had a few issues with the proofs being incorrect. Having supplied hi res pdfs, the digital proofs that were supplied back to us had image/text...
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Karen O'Shaughnessy
Fluid Branding
9 years ago
I'm really sorry to hear you had some initial issues with the artwork, I'll look into this for you now and come back to you when I have further information. I'm glad however that your experience from then on was much better, and hopefully, we can get to the bottom of what caused this and ensure you have a smoother experience from start to finish next time! Many thanks for taking the time to review us, it's really appreciated.
Product reviews
Date of purchase: 03/24/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Fluid Branding:
Marie is always there if we have any questions. we also get a quick response and great service. the products have never let us down and if we have any urgent inquiries then we are always accommodated.
Karen O'Shaughnessy
Fluid Branding
9 years ago
Fantastic, what lovely feedback! It's also great to know we're consistently performing as we should be. Thank you!
Amy Smyth is our account manager and she always exceeds expectations in being such a personable and dedicated person to deal with. Amy always goes the extra mile and hence our experiences of Fluid...
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Karen O'Shaughnessy
Fluid Branding
9 years ago
This kind of feedback makes our day! Thank you so much for taking time out to leave the review. I'll pass your lovely comments on to Amy too, who will be thrilled!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.