Very good response service. Initial website somewhat clunky but the chat option solved the confusion. Thereafter excellent service. Kept fully informed and updated on progress etc. Happy with the end...
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Mat
Fluid Branding
6 years ago
Many thanks for the review and website feedback, we are always working on improving our website experience. If there was a specific issue that we need to look at please get in touch with our marketing team (marketing@fluidbranding.com) and they can look into it for you. We look forward to working with you again soon.
Product reviews
Date of purchase: 11/13/2019
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Orla S
Feefo Verified
6 years ago
What Orla S said about Fluid Branding:
Happy with end result
Karen
Fluid Branding
6 years ago
Thank you for taking the time out to give us your feedback, we really appreciate it!
Great customer service and efficient production. Good communication.
Only downside is the follow up package through the post - not sure a hard cover, plastic coated catalogue is necessary when...
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Karen
Fluid Branding
6 years ago
Thanks so much for your feedback and your comments on our brochure. We do take our eco-responsibility very seriously, and as such, we're happy to say our brochure is made from FSC certified paper, printed with plant based ink and fully recyclable! Of course we understand that some people still don't require a physical brochure so If you'd rather not receive one in the post in the future, just let your account manager know and we'll happily send you an electronic copy instead!
Had a big problem with my order , it was sorted quick and without fuss and with good communications ………….good service , the product was spot on
Karen
Fluid Branding
6 years ago
I'm sorry to hear there was a problem with your order - but really happy to hear it was all dealt with as it should be - swiftly and effectively! Thanks so much for the feedback. If some of your products are faulty, please don't hesitate to get in touch with your account manager!
Easy to deal with. Worked through the requirement thoroughly and ensured end result would be correct by sending previews. Service was quick and the products were found to be exactly what was required...
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Karen
Fluid Branding
6 years ago
Thanks so much for your lovely feedback. We look forward to working with you again!
Product reviews
Date of purchase: 10/22/2019
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Spencer Sheppard
Feefo Verified
6 years ago
What Spencer Sheppard said about Fluid Branding:
Great service and early delivery. Client was very happy with the item too
Karen
Fluid Branding
6 years ago
Excellent! Thanks so much for leaving us your feedback
Product reviews
Date of purchase: 11/07/2019
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Joanne
Feefo Verified
Barnsley
6 years ago
What Joanne said about Fluid Branding:
Excellent communication and designed to our exact specifications
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.