Lead time was quite long, 10 items were missing from the delivery.
Kala
Fluid Branding
4 years ago
Thank you for your review and for bringing his matter to our attention. We're really sorry about missing items from your delivery, this is not the level of service that we expect our customers to receive. Your Merchandise Consultant has reached out to you to solve this issue for you.
Delivered earlier as we missed having products for an event. The estimated timescale wasn't met. Otherwise great service and cost.
Kala
Fluid Branding
4 years ago
We're really sorry to hear about the delay in delivery of this order and apologise for the inconvenience. We're so happy that we could provide a great product to you for a competitive price on this occasion. Thank you for your review.
Product reviews
Date of purchase: 05/25/2022
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Derek Allen
Feefo Verified
4 years ago
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What Derek Allen said about Fluid Branding:
Customer service was very good. Always provided updates when requested.
Actual product was fantastic and was very pleased with the results.
Delivery delay occurred that was slightly frustrating...
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Kala
Fluid Branding
4 years ago
We're really sorry to hear about the delay in delivery of this order and apologise for the inconvenience. Thank you for your review, we're so happy that we could provide great customer service and a great product to you on this occasion.
Product reviews
Date of purchase: 05/13/2022
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Janna Baker
Feefo Verified
4 years ago
What Janna Baker said about Fluid Branding:
Really great service from Alexis and Natasha. Understood our requirements and gave us lots of options to fit our needs. The whole process was smooth and communication from order, proofing to...
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Kala
Fluid Branding
4 years ago
Go team!! Thanks for your awesome review.
Product reviews
Date of purchase: 05/13/2022
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Michael Braidwood
Feefo Verified
4 years ago
What Michael Braidwood said about Fluid Branding:
The service was excellent and accurate. Also the badges have turned out well and were competitively priced.
Kala
Fluid Branding
4 years ago
Excellent review! We're so happy we could help you.
Absolutely great, Jamie was a great help from start to finish leading us through the process. The shirts we got were of great quality so overall very happy. Thank you Jamie for everything :)
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.