Better quality control. Two exact same orders had very different end product.
Kala
Fluid Branding
4 years ago
Thanks for your review and for bringing this matter to our attention. We're really sorry to hear this about your recent order with us. We want to make your experience with us as positive as possible. Your Merchandise Consultant has reached out to you in order to resolve this issue.
I am very pleased with my purchase, the product and quality was what I expected it. The Merchandise Consultant I was assigned to was very helpful, very fast in her response and treated me like I was...
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Kala
Fluid Branding
4 years ago
So happy one of our fabulous Merchandise Consultants could help you on this occasion! Excellent review!
Product reviews
Date of purchase: 06/16/2022
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Trusted Customer
Feefo Verified
4 years ago
A big Thank you to Mayur and Lauren from the Fluid team, Super happy with how they handled my order and had it ready and delivered in time for my event.
Great service from them both.
Kala
Fluid Branding
4 years ago
Well done team! We're super happy we could help you on this occasion, thanks for choosing Fluid.
The support chat function I assumed was a bot but I was given contact details to a member of staff who could not be more helpful in finding the right products to meet the criteria and price points....
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Kala
Fluid Branding
4 years ago
Go team!! We're super happy to hear this about the team.
Thanks for your awesome review.
They have excellent customer Service and I spoke to Tom and Emily, the items I ordered were shipped out really quickly because we needed them for an event. Will definitely recommend to others.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.