Very simple to navigate the website and responded quickly to follow up emails.
Brett
Flex Insurance
3 years ago
Hello,
Thank you for this feedback on our team and also our website.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
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Trusted Customer
Feefo Verified
3 years ago
Yes, entirely satisfactory.
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PH
Philip
Feefo Verified
Wallsend
3 years ago
What Philip said about Flex Insurance:
Overall your service online was prompt and helpful.
The only issue I have is that all documentation and correspondence is held on my private email address. As we are a self managed body corporate future actions including annual renewals will be...
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Trusted Customer
Feefo Verified
3 years ago
Great communication and easy!, my only gripe would be it took a couple of hours for someone to get back to me after I rang.
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MA
Matt
Feefo Verified
3 years ago
What Matt said about Flex Insurance:
Very friendly and helpful staff. Product very reasonably priced
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Trusted Customer
Feefo Verified
3 years ago
Appreciated the different options of cover available, I got a variety of quotes before selecting something our council were happy with.
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PA
PAMELA
Feefo Verified
3 years ago
What PAMELA said about Flex Insurance:
sent me a cheaper quote than the one we had and seemed to cover what we wanted
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JO
John
Feefo Verified
4 years ago
What John said about Flex Insurance:
Quick and easy. Amy was very helpful to adjust original quote
Quick easy good value.
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Trusted Customer
Feefo Verified
4 years ago
Talking to staff on phone was very helpful. Email responses, and mailing were a bit slow. would recommend
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CL
Christian Lingga
Feefo Verified
4 years ago
What Christian Lingga said about Flex Insurance:
They always look for better ways to assist their clients and can appreciate the true meaning of partnership. Good customer service.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
