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FlashRouters Reviews

TC

Trusted Customer

6 years ago

What Trusted Customer said about FlashRouters:

I never received my router

FlashRouters Team

FlashRouters

5 years ago

Apologies for this inconvenience. Can you please email support@flashrouters.com so we can resolve this matter for you!

Date of purchase: 06/11/2020

1

Trusted Customer

6 years ago

Poor service, terrible followup

I paid for the router. It wasn't sent for quite some time even though they claimed to hold stock. Emails were not answered. Shipping advice was sent to me but the router had not been shipped. I...

FlashRouters Team

FlashRouters

5 years ago

I am seeing in our system that we did indeed answer your emails in less than 24 hours as is our standard here at FlashRouters and were able to provide you with a replacement for your faulty FlashRouter. We are always happy to help!

Date of purchase: 06/05/2020

2

TC

Trusted Customer

RIVERSIDE

6 years ago

What Trusted Customer said about FlashRouters:

Money Spent With No Benefit

Provide improved support in setting up VM Service.

FlashRouters Team

FlashRouters

5 years ago

Apologies for this! We support many DD-WRT features that pertain to VPN and wireless setups however VM has more to do with your computer than the router itself, which does not fall under our supported features.

Product reviews

Date of purchase: 06/06/2020

0

Trusted Customer

6 years ago

Left hanging during installation

Better help for the less tech-savvy. When I finally got around to installing my router, support had become subscription only.

Product reviews

Date of purchase: 06/04/2020

1

TC

Trusted Customer

Windsor

6 years ago

What Trusted Customer said about FlashRouters:

Easy to order and easy to set up

I needed a router that would also allow me to have a VPN service, and FlashRouters made it easy, plus they recommended the VPN provider I was going to go with. Setting up the Router was simple, just...

Customer Service

FlashRouters

6 years ago

Thank you for your kind review, Ruth! We were more than happy to assist you during the purchase and set up process.

Product reviews

Date of purchase: 06/04/2020

0

TC

Trusted Customer

Chicago

6 years ago

What Trusted Customer said about FlashRouters:

Bearable

Decent service, although it was hard to contact them.

FlashRouters Team

FlashRouters

5 years ago

On our website you can scroll to the bottom to see all the ways to contact us for assistance. We do our best to respond to all request as quickly as possible and are actually ranked well above industry standard for response times!

Product reviews

FlashRouters Team

FlashRouters

5 years ago

Apologies for this issue! Keep in mind that connecting to VPN and encrypting your entire network will always result in some speed loss. It is best to connect to the VPN server closest to your actual location in the country that you desire for ideal speeds. With regards to the dropped connections and poor range perhaps it is a good idea to upgrade the firmware of the router: https://support.flashrouters.com/setup-guides/dd-wrt-features/i-want-to-upgrade-the-dd-wrt-firmware-of-my-flashrouter/

Date of purchase: 06/02/2020

0

Trusted Customer

6 years ago

Utterly useless

FlashRouters Team

FlashRouters

5 years ago

Sorry to hear that you are having difficulties with using your FlashRouter! We are happy to assist you via Teamviewer one on one remote support to see what could be causing the issue.

Product reviews

Date of purchase: 06/03/2020

0

Trusted Customer

6 years ago

quick solution

it was great and resolved my problem quickly

Customer Service

FlashRouters

6 years ago

Glad to be of assistance!

Product reviews

Date of purchase: 06/04/2020

0

Trusted Customer

6 years ago

Great customer service- even if setup is a bit tricky for beginners.

it was a little tricky to set up for a beginner, but their customer service is pretty great and once i got the hang of it- with the help of a 1 on 1, everything has worked perfectly!

Customer Service

FlashRouters

6 years ago

Thank you for the kind words! We're glad we were able to assist you!

Product reviews

Date of purchase: 06/03/2020

0

TC

Trusted Customer

6 years ago

What Trusted Customer said about FlashRouters:

Exercising patience for now

My router was flashed with express vpn but cannot log into router because I do not have login details or the password. I am waiting for the login details from flashrouter

FlashRouters Team

FlashRouters

5 years ago

From your ticket history I am seeing that we were able to provide you with the login information and everything is up and running on your end! Thanks for reaching out!

Date of purchase: 05/25/2020

0

FlashRouters Reviews

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1 Year WarrantyMore reviews of this productView product websiteNo clear return options or policy

3 Month Gold PlanMore reviews of this productView product websiteUtterly useless and totally useless- no value whatsoever.

Linksys WRT3200ACM DD-WRT FlashRouterMore reviews of this productView product websiteso far so good, it is working like it should

Linksys WRT3200ACM DD-WRT FlashRouterMore reviews of this productView product websitethis thing is really really fast. like super super fast.

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