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FlashRouters Reviews | Customer Service Reviews for https://www.feefo.com/reviews/flashrouters | Feefo

Displaying all 300 reviews

Trusted Customer

5 years ago

Date of purchase: 09/12/2019

My experience with tech support was perfect. Fast response and effective

Customer Service

FlashRouters

5 years ago

Music to our ears! We'll pass on your praise to our tech support!

Product reviews

Vince Tuzzeo

5 years ago

Date of purchase: 09/20/2019

What Vince Tuzzeo said about FlashRouters:

send out a global email before changes are to be made to the privacy app

It is comforting that you will always continue to work on the privacy app. However, I was not notified that there was a change made and a newer os needed to be flashed. I had to write a ticket to...

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Customer Service

FlashRouters

5 years ago

Thanks for the suggestion! We’ll pass it on to our development team.

Product reviews

Trusted Customer

5 years ago

Date of purchase: 09/14/2019

Great service!

Very professional. I really had a wonderful custom experiences with them.

Customer Service

FlashRouters

5 years ago

Music to our ears!

Product reviews

Michael Burke

5 years ago

Date of purchase: 09/26/2019

What Michael Burke said about FlashRouters:

Quick Response

The service was fast and efficient.

Customer Service

FlashRouters

5 years ago

Thank you for your kind words, Michael!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 09/19/2019

I would recommend Flash Routers & will probably buy another one for a second residence.

Customer Service

FlashRouters

5 years ago

Thank you for the recommendation!

Product reviews

Richard Steenis

5 years ago

Date of purchase: 09/25/2019

What Richard Steenis said about FlashRouters:

Excellent Support

When I have contacted customer support, they have always been more then willing to help and have provided helpful information to resolve my issues.

Customer Service

FlashRouters

5 years ago

Thank you for your review! We aim to assist in any way we can!

Product reviews

Gregory Brandano

5 years ago

Date of purchase: 09/28/2019

What Gregory Brandano said about FlashRouters:

Poor execution

Paid for service that was never filled. No remedy. Company should have sent out new unit but has chosen not to hold up their end of a good business transaction. Poor customer service.

Customer Service

FlashRouters

5 years ago

Hello Gregory! Apologies for this bad experience. We are happy to assist you in getting the FlashRouter up and running. I have opened a support ticket for you in our system!

Product reviews

David Gambacorta

5 years ago

Date of purchase: 09/21/2019

What David Gambacorta said about FlashRouters:

Doesn’t work.

Customer Service

FlashRouters

5 years ago

Hello David! Apologies that the FlashRouter is still having issues for you. I have created a ticket for you in our system so we can get your FlashRouter up and running!

Product reviews

Geir Saevarsson

5 years ago

Date of purchase: 09/26/2019

What Geir Saevarsson said about FlashRouters:

OLD FIRMWARE, NOT WORKING WELL

firmware old. Device not working well.

Customer Service

FlashRouters

5 years ago

Apologies for any issue you are having with your FlashRouter. We would be happy to assist you in upgrading the firmware of your FlashRouter!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 09/13/2019

fast shipping, they helped fix my error with the vpn service straight away, after paying the international shipping fee it came with another import duty tax after the package arrived... but it was...

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Customer Service

FlashRouters

5 years ago

Glad to be of service! Regarding shipping fees, our Shipping FAQ Section states the following: International shipments may be subject to import taxes, duties and/or customs fees. These fees are the sole responsibility of the recipient. Our apologies if this was not made clear initially. We will work to make this more clear in the future.

Product reviews

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About FlashRouters

Flash Routers Group

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866-509-5817

7 Industrial Ave, Upper Saddle River, New Jersey, 07458, United States

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FlashRouters Reviews

Linksys WRT32X-DDWRTMore reviews of this product (86)View product websiteGreat router with a lot more settings than the average user will know what to do with. Set up was easy, Pushes out strong wifi signals. I use it with powerline ethernet adapters and suffer little to...Read all

3 Month Gold PlanMore reviews of this product (58)View product websiteit is not perfect since a few of my options change some devices after a few days. I have to check it daily. But it is the only product I know of that mechanizes policy based routing and development...Read all

Asus RT-AC5300-DDWRTMore reviews of this product (14)View product websiteGreat customized router :-)

Netgear R6400V2-DDWRTMore reviews of this product (11)View product websiteVery easy setup. With tech support, got the VPN part to work. Tech support experience was awesome!

Linksys WRT3200ACM-DDWRTMore reviews of this product (86)View product websiteI would recommend Flash Routers & will probably buy another one for a second residence.

Linksys WRT3200ACM-DDWRTMore reviews of this product (86)View product websiteIt has provided the needed functionality and I have not had any issues. It provides for the selection of most of the ProtonVPN servers , but not all of them. It would be good it there was a way...Read all

Netgear R7000-ExpressMore reviews of this product (7)View product websiteRouter not flashed ir set up for install as paid for. No remedy offered.

Linksys WRT3200ACM-DDWRTMore reviews of this product (86)View product websiteWill never buy another Linksys product.

Linksys WRT3200ACM-ExpressMore reviews of this product (31)View product websiteOLD FIRMWARE ON DEVICE

Linksys WRT1900ACS-DDWRTMore reviews of this product (3)View product websitesimple, no lag, just works

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