Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚
Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.
Thank you for your feedback.
We can't go into much detail on here due to data protection but we've looked into this and can see that we've spoken to you and written to you. The letter (dated 1st February 2018) talks through the support we have offered and the evidence we require from you to progress the matter further.
We are more than happy to look into your issue again if new evidence is provided, if you can provide this please contact us as soon as possible.