Customer service has been very cooperative & excellent in offering suggestions
Fireflyfriends
Fireflyfriends - UK
11 years ago
thank you for your feedback and kind words. We are delighted that we were able to assist you. Hopefully in the future we will have something more suitable for your sons needs.
Regards, The Firefly Team
thank you for your feedback. We will send you an email with some suggestions regarding this issue. Keep in touch and have a wonderful and safe vacation!
Regards, The Firefly Team
thank you for your feedback. It's amazing to hear that you love our products! We hope that you are all having a fantastic time with your Scooot!
Regards, The Firefly Team
thank you for your feedback. We are so glad to hear that you think the Upsee is really good quality. We hope that it is bringing you all lots of joy!
Regards, The Firefly Team
thank you for your feedback, it is something we really appreciate. We are always looking to improve our products so perhaps in the future some adaptions may be made and it could be more suitable for your son. Keep an eye on our website for any product updates. Thanks again for your suggestions!
Regards, The Firefly Team
The product was shipped and arrived at my house in America within one week. Very impressive.
Fireflyfriends
Fireflyfriends - UK
11 years ago
thank you for your feedback. It's great to hear you didn't have to wait long for your Upsee to arrive. Keep in touch and let us know how your son gets on with it!
Regards, The Firefly Team
Was very pleasantly surprised to receive my order so quickly. Site was very easy to use and orders were very easily tracked. I could not be more pleased!
Fireflyfriends
Fireflyfriends - UK
11 years ago
thank you for your feedback. We couldn't be happier that you are so pleased with your order. It's amazing to hear that your granddaughter is using it in so many ways. Keep up the good work!
Regards, The Firefly Team
Product reviews
Date of purchase: 03/01/2015
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Trusted Customer
11 years ago
maintained good contact and let me Know as soon as things happened
Product reviews
Date of purchase: 01/07/2015
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Trusted Customer
11 years ago
Wow! We couldn't be more impressed with service, promptness, and quality of the the product!
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
