Fine Food Specialist Reviews

Thank you so much for the wonderful feedback and 5-stars. We're thrilled to hear the chicken skins performed well — and even more pleased that the delivery met your expectations. It's great to know the packaging is being put to good use too — nothing like a bonus road trip 'esky'! We really appreciate you taking the time to share your experience, and we look forward to sending more delicious things your way soon.

Thank you so much for your lovely review and for the 5-stars! We're delighted to hear that you found the ordering process easy and that the steaks arrived right on time. It's always great to know that both our products and delivery service hit the mark. We really appreciate you taking the time to share your experience, and we look forward to your next orders soon :)

Thank you so much for the lovely feedback and 5-stars! We're so pleased you enjoyed the Wagyu and that our team was able to help — it means a lot to hear. We look forward to your next orders with us :)

Thank you so much for your kind one-word review — faultless is exactly what we aim for! We're delighted you had such a positive experience. Looking forward to your next order with us :)

Thank you for your feedback. We're truly sorry to hear you're disappointed, though we’re a little confused, as our records show that all items in your order were included in the delivery. We also noticed that you rated the products received, which suggests everything did arrive as expected. It’s possible there may have been a mix-up with another supplier with a similar name. That said, if you believe something was genuinely missing, please let us know which item—we’d be happy to look into it further. We've also reviewed your past orders and can confirm that all items were delivered in full. In any case where something is unavailable or missing, we always inform the customer by phone and email, and issue a refund accordingly. We completely understand how disruptive it can be not to receive a key ingredient, especially in a professional kitchen environment, and we take both accuracy and communication very seriously. We’d really appreciate the opportunity to clarify this and put things right if there’s been any misunderstanding or mistake on our end.

Thank you so much for your 5-star review and your wonderful words. We're absolutely thrilled to hear you had such a positive experience — it means the world to us. Our team always aims to offer not just great food, but genuinely helpful and friendly service too. We look forward to your next orders with us :)

Thank you so much for your wonderful review and 5-stars! We're honoured by your words and truly appreciate you recognising our commitment to excellence. It's always our goal to deliver not just quality products, but genuine care and satisfaction with every order. We look forward to your next orders with us.