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Fine Food Specialist Reviews

Rated
Excellent

The UK's premier online store for fine food and hard-to-find gourmet ingredients.

Service
4.6
/5
Product
4.7
/5

5

4

3

2

1

340

31

13

8

18

410

ratings over the past year

Displaying all 8,026 reviews
AS
Anisa Sharifi
London
1 day ago
Date of purchase: 06/26/2025
What Anisa Sharifi said about Fine Food Specialist:
Handled with Care
I had a special request for lemons with the leaves still attached, and they went above and beyond to make it happen. They handpicked the lemons during packaging to ensure I received as many as...

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Trusted Customer
1 day ago
Date of purchase: 06/24/2025
Highly recommend
What's not to like, top notch! Telephone query answered quickly and helpfully. Delivery excellent in every respect.
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Bruce Sangster
symington south ayrshire
1 day ago
Date of purchase: 06/24/2025
What Bruce Sangster said about Fine Food Specialist:
chocolate filling
Great next day delivery
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Shaun Taylor
Southampton
1 day ago
Date of purchase: 06/24/2025
What Shaun Taylor said about Fine Food Specialist:
Fantastic product service and communication throughout
Simple and efficient. Complete satisfaction from start to finish!
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Trusted Customer
2 days ago
Date of purchase: 06/28/2025
Tomatoes
Delivery delayed by Dpd no reason given
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Hushaway
Poole
7 days ago
Date of purchase: 06/18/2025
What Hushaway said about Fine Food Specialist:
Always good service Keep it up.
Very quick delivery. I paid for Royal Mail 2nd Class as my goods were suitable for this and my parcel arrived in 48 hours. Next day is pricey so you need to make a bigger purchase to spread the...

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Melissa
Fine Food Specialist
5 days ago
Thank you so much for your 5-star review— we're so pleased to hear your order arrived quickly and that you were happy with the service. You're absolutely right about making the most of our next day delivery costs by placing a larger order — a great tip for other customers too. We always aim to offer flexible shipping options depending on the product type, and we’re pleased the Royal Mail 2nd Class worked well in this case. We appreciate your continued support and look forward to your future orders with us :)
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Ewelina Meehan
London
8 days ago
Date of purchase: 06/24/2025
What Ewelina Meehan said about Fine Food Specialist:
Excellent!
All perfect as always! Excellent quality and quick delivery.
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Melissa
Fine Food Specialist
5 days ago
Thank you so much for your lovely feedback and 5-Stars. We're delighted everything was perfect and that you were pleased with both the quality and delivery. It truly means a lot to us. Looking forward to your next orders with us :)
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sanjay
London
8 days ago
Date of purchase: 06/15/2025
What sanjay said about Fine Food Specialist:
Customer service is good but frozen items arrived defrosted and stuck together deeming them unusable. For the price and the delivery cost I would expect a special delivery ensuring the items are...

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Melissa
Fine Food Specialist
5 days ago
Thank you for getting in touch, and I’m really sorry to hear about the condition of the croissants on arrival — especially after paying for premium delivery. We completely understand how frustrating this must be. We take great care to pack and insulate our frozen products, but it sounds like the extreme heat may have impacted the shipment despite our efforts. That’s not the standard we aim for, and we’d never want a customer to receive items in an unusable condition. Please could you share, (support@finefoodspecialist.co.uk), a quick photo of the croissants as they arrived? We’d be happy to look into this further and arrange a suitable resolution, whether that’s a refund, replacement, or credit. Thank you again for bringing this to our attention — we really do appreciate your feedback, and we’re always working to improve our service, especially in challenging weather conditions.
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Trusted Customer
9 days ago
Date of purchase: 06/16/2025
5 star food
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Trusted Customer
9 days ago
Date of purchase: 06/23/2025
Speedy efficient service.
Service was excellent
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Melissa
Fine Food Specialist
5 days ago
Thank you so much for your 5-star review. We're really happy to hear you found the service speedy and efficient — that’s exactly what we aim for at Fine Food Specialist. We look forward to your next orders with us :)
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About Fine Food Specialist
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
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Unit 337, Distribution Block B, London, Greater London, SW8 5EQ, United Kingdom
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About Fine Food Specialist
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.