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Feefo Reviews

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Rated
Exceptional

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Service
4.8
/5

5

4

3

2

1

61

2

0

0

2

65

ratings over the past year

Displaying all 3,327 reviews
Trusted Customer
15 years ago
Date of purchase: 08/10/2009
We have found feefo to be the ideal way to assure prospective new customers of…
We have found feefo to be the ideal way to assure prospective new customers of our high levels of service and product. Being independant customers seem to trust it's independance. It also provides...

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Trusted Customer
15 years ago
Date of purchase: 08/10/2009
Think level of service is second to none, Ed and Bill both fantastically responsive to…
Think level of service is second to none, Ed and Bill both fantastically responsive to sorting the inevitable teething glitches of getting it up and running. Now that it is we are getting a high...

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Feefo
Feefo
15 years ago
We're delighted you are so happy with the service. Ed Lennox
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Trusted Customer
15 years ago
Date of purchase: 08/10/2009
We've been using the service since late 2008 and have found Feefo to be a…
We've been using the service since late 2008 and have found Feefo to be a very accommodating business - both pre- and post-sales. The service is more cost effective and intuitive for customers than...

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Feefo
Feefo
15 years ago
Thanks for the kind words. All the best Ed Lennox
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Trusted Customer
15 years ago
Date of purchase: 08/10/2009
I think it's a great idea! It really helps focus the mind on our customers' needs. It…
I think it's a great idea! It really helps focus the mind on our customers' needs. It is working very well for us and I'm glad we've decided to use Feefo.
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Trusted Customer
15 years ago
Date of purchase: 08/10/2009
Too early to tell if the feedback link from our website persuades potential clients to…
Too early to tell if the feedback link from our website persuades potential clients to call us instead of the competition, but it cannot be a bad thing. Service is easy to use.
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Trusted Customer
16 years ago
Date of purchase: 05/04/2008
Through our web platform Digivate. Feefo provide an excellent service. Very responsive to client requests and…
Through our web platform Digivate. Feefo provide an excellent service. Very responsive to client requests and it is an outstanding way of getting access to customer service information we previously...

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Feefo
16 years ago
Will Thanks for this. I have thought around whether to cancel the negatives that then become positive, and have been slow to do so. It is often more impressive for a potential customer to see the response to the complaint than to have that response absorbed into the many comments from satisfied customers. But I'm open to suggestions. One solution might be to remove the negative from the percentages, but still include it in the list when anyone wants to 'see all' bad ratings. Bill
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Trusted Customer
16 years ago
Date of purchase: 05/04/2008
Really like the concept & the ease of use. We have been really surprised by the…
Really like the concept & the ease of use. We have been really surprised by the type of feedback we've recieved - guests highlighting parts of our service they valued that we did not appreciate. This...

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Trusted Customer
16 years ago
Date of purchase: 05/04/2008
Feefo allows us to assess our performance in terms of product and service delivery and…
Feefo allows us to assess our performance in terms of product and service delivery and helps reaffirm our customer relationships by allowing and encouraging their feedback. Positive all round.
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Trusted Customer
16 years ago
Date of purchase: 05/04/2008
A great system that I am convinced generates sales. The support from Bill at Feefo has…
A great system that I am convinced generates sales. The support from Bill at Feefo has been superb.
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Trusted Customer
16 years ago
Date of purchase: 05/04/2008
I think Feefo provides valuable customer criticism and praise we wouldn't otherwise receive.
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About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.
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Feefo Barn, Heath Farm, Heath Road East, Petersfield, Hampshire, GU31 4HT, United Kingdom
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About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.