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ExoticDirect Reviews

Displaying all 1,994 reviews

Trusted Customer

Swindon

7 years ago

What Trusted Customer said about ExoticDirect:

no hassle to renew

Louise

ExoticDirect

7 years ago

Hi Stephen, Thank you for taking the time to leave us your review and for rating us with 5 stars!We are so pleased to hear that you are happy with our hassle free renewal process. Kind RegardsThe Exotic Direct Team

Trusted Customer

Exeter

7 years ago

What Trusted Customer said about ExoticDirect:

Very good company and customer service.

Exotics Direct kept me informed of what was going on and when it would happen. I found that very helpful.

Louise

ExoticDirect

7 years ago

Hi Kate, Thank you for taking the time to leave us your review and for rating us with 5 stars!We are so pleased to hear that you are happy with our service and the notifications we have provided regarding your policy. Thank you for your great review!Kind RegardsThe Exotic Direct Team

Trusted Customer

7 years ago

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Parrot insured by a mouse

The renewal process was simple and very quick. This is the second year I've renewed using BACS and I would highly recommend it. Pet insurance covered with a few button clicks - what's not to like? ...

Louise

ExoticDirect

7 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are delighted to hear your great comments regarding our renewal process and easy payment options. Thank you also for your lovely words regarding our friendly and helpful staff! Kind RegardsThe Exotic Direct Team

Trusted Customer

Swindon

7 years ago

What Trusted Customer said about ExoticDirect:

Very easy service to use

Alec

ExoticDirect

7 years ago

Hi Chris, Thank you for leaving us this positive review - we really appreciate you taking the time to do this. It's great to hear that you found it easy to get the pet insurance cover that you wanted. If there's ever anything else we can do to help or assist you with your policy please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Newark

7 years ago

What Trusted Customer said about ExoticDirect:

Tortoise insurance

Quick easy renewal no problems

Alec

ExoticDirect

7 years ago

Hi Richard, Thank you for giving our Tortoise Insurance a 5 star review. It's great to read that you found your latest renewal to be quick, easy and problem free. If you ever have any questions about your policy, or need our help with anything else please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

7 years ago

Easy and quick

Easy. Quick. Efficient.

Louise

ExoticDirect

7 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are so pleased to hear your great comments regarding our easy, quick and efficient service. Kind Regards The Exotic Direct Team

Trusted Customer

7 years ago

My pet has been with these people longer then I've had her and I've never had any problems. Easy to change details with and any vet bill have been sorted quickly

Louise

ExoticDirect

7 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are delighted to hear your great comments regarding our service and claims procedure. Thank you for your long and continued custom. Kind Regards The Exotic Direct Team

Trusted Customer

7 years ago

What Trusted Customer said about ExoticDirect:

Very very helpful employee (alex) who listened and advised and sent docs over straight away. Really friendly and efficient service

Louise

ExoticDirect

7 years ago

Hi Damian, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are delighted to hear your comments regarding our helpful, friendly and efficient service. We will also ensure your great review is passed on to Alex. Thank you! Kind Regards The Exotic Direct Team

Trusted Customer

7 years ago

What Trusted Customer said about ExoticDirect:

Happy pet

We are happy with the service we get from you ,

Louise

ExoticDirect

7 years ago

Hi Shirley, Thank you for taking the time to leave us your review and for rating us with 5 stars! It is great to hear you are happy with our service, and have a happy pet! Thank you. Kind Regards The Exotic Direct Team

Trusted Customer

St. Helens

7 years ago

What Trusted Customer said about ExoticDirect:

Great service

Really friendly personal staff on the phone who helped with my renewal. They also paid out for the treatment on one of my birds this year (Honey - Amazon parrot) with no problems. Great service thank...

Louise

ExoticDirect

7 years ago

Hi Charlotte, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are delighted to hear your great comments regarding your renewal, our personal customer service and our claim process, thank you! Kind Regards The Exotic Direct Team

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