Already told some people about your helpful service and staff
Alec
ExoticDirect
7 years ago
Hi Andrew,
Thank you for leaving us this positive review and also for taking the time to give some extra information about your experience.
We're really pleased to hear that you are happy with the service we provide you with and that you've felt able to recommend us to others. It means a lot that you're willing to do that.
If you ever have any questions about your policy, or anything else that we can help with, please do get in touch.
Best regard,
The Exotic Direct Pet Insurance Team
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about ExoticDirect:
Great insurance, excellent service highly recommended.
Great renewal service seamless and smooth no problems..my bearded dragons have been insured with this company for many years and always without exception the service has been great... I’m more than...
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Louise
ExoticDirect
7 years ago
Hi Roger,Thank you for taking the time to leave us your review and for the 5 star rating!
We are so pleased to hear your great comments regarding our seamless and efficient renewal process. Thank you for your continued custom and for recommending Exotic Direct!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
Colchester,Essex.
7 years ago
What Trusted Customer said about ExoticDirect:
Excellent service both insurance and cover for my African grey wouldn't go anywhere else than Exotic Direct thank you.
Louise
ExoticDirect
7 years ago
Hi Timothy,
Thank you for taking the time to leave us your review and for the 5 star rating!
We are delighted to hear your great comments regarding our service and are very happy to hear you wouldn't go anywhere else but Exotic Direct, thank you!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about ExoticDirect:
Proper job !
No fuss, no nonsense. I don’t even think the renewal cost any more. Just the job. Thanks.
Alec
ExoticDirect
7 years ago
Hi John,
Thank you for taking the time to leave us this positive review.
We're all really please to read that you're happy with your latest renewal. If you ever have any questions about your insurance, or if we can help in any other way please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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Trusted Customer
7 years ago
What Trusted Customer said about ExoticDirect:
Friendly and Helpful
They were so helpful in helping me to find the correct information for the insurance I took out. Very friendly and polite.
Nathan
ExoticDirect
7 years ago
Hello Sophie,
Thank you for the positive review! Very happy to hear that we managed to help you find the correct insurance product and it's always nice to hear that you found us polite and friendly. We wish yourself and your little one all the best in the future! Kind regards - Exotic Direct Team
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about ExoticDirect:
Terry
Nice and easy
Just purchased our new baby
So really need insurance
Just incase!
Louise
ExoticDirect
7 years ago
Hi Sandra,
Thank you for taking the time to review us and for the 5 star rating!
We are very happy to hear that our cover provides you with peace of mind.
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
7 years ago
Great service and very helpfull
Nathan
ExoticDirect
7 years ago
Thank you for the positive comments, Glad you found the service to be great and happy you found us helpful!
- Exotic Direct Team
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about ExoticDirect:
Efficient and easy.
Nathan
ExoticDirect
7 years ago
Hello Joyce,
Happy to hear that you found the service efficient and easy to use.
- Exotic Direct Team
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about ExoticDirect:
Yes definitely
Nathan
ExoticDirect
7 years ago
Thank you for taking the time to rate us!
- Exotic Direct Team
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Trusted Customer
Feefo Verified
7 years ago
Highly recommend
Straightforward to set up insurance and always friendly & efficient to deal with. It's reassuring to use a company who understand the needs of pet-owners. I'm also pleased because a lot of standard...
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Nathan
ExoticDirect
7 years ago
Thank you so much for the positive feedback! All of us here at Exotic Direct are pleased to here that you have found us understanding when it comes to your loved ones. We are happy that you have managed to find an insurance product that suits your needs! Kind regards - Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.