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ExoticDirect Reviews

Displaying all 1,994 reviews

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Fantastic company

Fantastic service and extremely helpful

Louise

ExoticDirect

6 years ago

Hi Neil, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your great comments regarding our helpful service, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Fantastic Customer Service from Hayley

After experiencing the tragic sudden death of my Parrot Tails after only four days of having him, Exotic direct helped me through the claim quickly and efficiently. As the death happened within 30...

Hayley

ExoticDirect

6 years ago

Hi Yasmin, Thank you so much for taking the time to leave your positive review and for your kind feedback. It is lovely to hear about Pepe and we are so glad you choose to cover Pepe with us. Please don't hesitate to contact us if you need anything in future. Have a lovely day, The Exotic Direct Claims team.

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Very easy to set up including direct debit but not had notification or acknowledgement in any form yet I’m sorry to say

Nathan

ExoticDirect

6 years ago

Hello Robert, Thank you for the 4* Review. Have you received your documentation yet? If not please do let us know via email or contact us on 0345 982 5505 and we will be happy to send this to you. It can sometimes appear in the junk mail folder unfortunately. We look forward to hearing from you. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

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I feel happy with ExoticDirect

Fantastic. All my animals are registered with ExoticDirect They’re good value and I know my babies are protected

Nathan

ExoticDirect

6 years ago

Hello, Thank you for rating us 5*s. We are very happy to hear that you feel protected and for good value too! Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

It was a nice hassle service

Nathan

ExoticDirect

6 years ago

Hello, Thank you for the 5* review! Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

The staff it was very good ,he knows very well his job and resolved my problem with cheers.

Louise

ExoticDirect

6 years ago

Hi Mihaela, Thank you very much for taking the time to leave us your review and for rating us with five stars. We are pleased to hear we were able to assist you with your policy. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Great!

Brilliant service

Louise

ExoticDirect

6 years ago

Hi There, Thank you very much for taking the time to leave us your review and for rating us with five stars.We are delighted to hear your great comments regarding our brilliant service, thank you!Kind RegardsThe Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Brilliant

Brilliant support/service.

Louise

ExoticDirect

6 years ago

Hi James, Thank you very much for taking the time to leave us your review and for rating us with five stars.We are very pleased to hear your lovely comments regarding our supportive service, thank you!Please do not hesitate to contact us if you require any further assistance. Kind RegardsThe Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

They was very polite and helpful

They was very polite and helpful and I would recommend them to other people

Louise

ExoticDirect

6 years ago

Hi There, Thank you very much for taking the time to leave us your review and for rating us with five stars. We are delighted to hear your lovely comments regarding our helpful service. We are also very pleased to hear you would recommend us to others, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Happy with the cover. Simple to renew. Totally hassle free.

Happy with your online service. Never had to claim and hope I never will

Nathan

ExoticDirect

6 years ago

Hello Henry, Thank you for leaving us a 5* Review! We are pleased to know that you found the service to be hassle free and simple. Kind regards, The Exotic Direct Team.

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