Thank you for awarding us a 5-star rating. We are delighted to know that your experience met expectations, and we hope to welcome you back in the future.
Product reviews
Shelly
Enhance Insurance Services
8 months ago
Hi there,
Thank you very much for your 5-star rating. We greatly appreciate your feedback and continued support.
Kind regards,
Shelly Hemmings Cert CII
Account Manager
Enhance Insurance Services
Date of purchase: 01/22/2026
0
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EC
Emma Critchley
Feefo Verified
9 months ago
Shelly
Enhance Insurance Services
9 months ago
Good morning,
Thank you for your 5-star rating. We truly appreciate your support and are pleased to know you had a positive experience with us.
Kind regards
Shelly Hemmings Cert CII
Enhance Account Manager
I thought it was straight forward and had no problems last year. One month before my renewal I was happy to renew my insurance for the following year. I did this with no problems. However I received...
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Shelly
Enhance Insurance Services
9 months ago
Good morning,
Thank you for your feedback. I’m very sorry for the frustration and confusion caused by the automated emails you received after renewing your policy.
I understand how unsettling it would have been to receive repeated messages suggesting your insurance was ending, especially when you had already renewed and expected everything to be in order.
Being advised to ignore emails that continued to arrive multiple times a day is understandably irritating and not reassuring.
Please be assured your cover remained active throughout. That said, the emails you received clearly caused unnecessary worry, and we’re sorry for the impact this had on your experience.
Your feedback has been shared with our team so this can be addressed.
Thank you again for taking the time to let us know, and our apologies that this affected what should have been a straightforward renewal.
Kind regards,
Shelly Hemmings Cert CII
Enhance Insurance Account Manager
Product reviews
Date of purchase: 01/01/2026
0
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GM
Gina Maslin
Feefo Verified
9 months ago
What Gina Maslin said about Enhance Insurance Services:
Professional and quick to respond
Shelly
Enhance Insurance Services
9 months ago
Good morning,
Thank you for your 5-star rating. We truly appreciate your support and are pleased to know you had a positive experience with us.
Kind regards,
Shelly Hemmings Cert CII
Account Manager
Product reviews
Date of purchase: 01/01/2026
0
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LM
Leah Mullally
Feefo Verified
10 months ago
Shelly
Enhance Insurance Services
10 months ago
Good afternoon,
Thank you for taking the time to rate your experience with us.
Your 5-star rating is greatly appreciated and encourages us to maintain our high standards of service.
Kind regards,
Enhance Shelly Hemmings Cert CII
Account Manager
Date of purchase: 12/01/2025
0
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IN
Ioana Neagu
Feefo Verified
11 months ago
What Ioana Neagu said about Enhance Insurance Services:
Friendly service, professional and very efficient in sorting me out
Shelly
Enhance Insurance Services
11 months ago
Good morning,
Thanks so much for your feedback!
We’re really glad to hear that Nellie took good care of you. She’ll be delighted to know her patience and professionalism made such a difference. We appreciate you taking the time to share your experience.
Best regards,
Shelly Hemmings Cert CII
Enhance Account Manager
Date of purchase: 11/01/2025
0
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NW
Nicholas Woodruff
Feefo Verified
11 months ago
Shelly
Enhance Insurance Services
11 months ago
Good afternoon,
Thank you very much for your 5-star rating. We greatly appreciate your feedback and continued support.
Best regards,
Shelly Hemmings CERT CII
Account Manager
Enhance Insurance Services
Date of purchase: 10/21/2025
0
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Ewelina Wojtala
Feefo Verified
12 months ago
What Ewelina Wojtala said about Enhance Insurance Services:
Good afternoon,
Thank you so much for your 5-star review! We’re delighted to hear that you found our customer service great and that we’ve exceeded your experience with Hamilton Fraser. We really appreciate your feedback and look forward to continuing to support you!
Kind regards
Shelly Hemmings
Account Manager
Enhance Insurance Services
Product reviews
Shelly
Enhance Insurance Services
12 months ago
Good afternoon,
Thank you very much for your 5-star rating. We greatly appreciate your feedback and continued support.
Kind regards
Shelly Hemmings
Account Manager
Enhance Insurance Services
Thank you so much for your kind words! We’re thrilled to hear you had such a great experience with our team. We can’t wait to welcome you back again soon!"
Product reviews
Date of purchase: 09/17/2025
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Antoinette Wallace
Feefo Verified
1 year ago
What Antoinette Wallace said about Enhance Insurance Services:
Very happy with the ease of renewal!
Shelly
Enhance Insurance Services
1 year ago
Good afternoon,
Thank you for awarding us a 5-star rating. We are delighted to know that your experience met expectations, and we hope to welcome you back in the future.
All the best
Shelly Hemmings
Account Manager Cert CII
Product reviews
Shelly
Enhance Insurance Services
1 year ago
Thank you for awarding us a 5-star rating. We are delighted to know that your experience met expectations, and we hope to welcome you back in the future.
Best regards,
Shelly Hemmings
Enhance Insurance Services is a trading name of Jensten Insurance Brokers Limited, which is authorised and regulated by the Financial Conduct Authority (FCA No. 766281). Check the FCA Register at www.fca.org/register. Registered in England and Wales (08284692).
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enhance Insurance Services is a trading name of Jensten Insurance Brokers Limited, which is authorised and regulated by the Financial Conduct Authority (FCA No. 766281). Check the FCA Register at www.fca.org/register. Registered in England and Wales (08284692).