Enhance Insurance Services Reviews

Hello, We’re pleased to hear you’ve found the service to be good, but we completely understand your point about making payments easier. A more flexible, online option is something we know would improve the overall experience, and we’re actively working towards making this available. In the meantime, if there’s anything we can do to make the process smoother for you, please don’t hesitate to get in touch, we’re always happy to help. Thanks again for your comments. Shelly Hemmings Cert CII Enhance Insurance Services Account Manager

Thank you for awarding us a 5-star rating. We are delighted to know that your experience met expectations, and we hope to welcome you back in the future.

Good morning, Thank you for your 5-star rating. We truly appreciate your support and are pleased to know you had a positive experience with us. Kind regards Shelly Hemmings Cert CII Enhance Account Manager

Good morning, Thank you for your feedback. I’m very sorry for the frustration and confusion caused by the automated emails you received after renewing your policy. I understand how unsettling it would have been to receive repeated messages suggesting your insurance was ending, especially when you had already renewed and expected everything to be in order. Being advised to ignore emails that continued to arrive multiple times a day is understandably irritating and not reassuring. Please be assured your cover remained active throughout. That said, the emails you received clearly caused unnecessary worry, and we’re sorry for the impact this had on your experience. Your feedback has been shared with our team so this can be addressed. Thank you again for taking the time to let us know, and our apologies that this affected what should have been a straightforward renewal. Kind regards, Shelly Hemmings Cert CII Enhance Insurance Account Manager

Good morning, Thank you for your 5-star rating. We truly appreciate your support and are pleased to know you had a positive experience with us. Kind regards, Shelly Hemmings Cert CII Account Manager

Good afternoon, Thank you for taking the time to rate your experience with us. Your 5-star rating is greatly appreciated and encourages us to maintain our high standards of service. Kind regards, Enhance Shelly Hemmings Cert CII Account Manager

Good morning, Thanks so much for your feedback! We’re really glad to hear that Nellie took good care of you. She’ll be delighted to know her patience and professionalism made such a difference. We appreciate you taking the time to share your experience. Best regards, Shelly Hemmings Cert CII Enhance Account Manager

Good afternoon, Thank you very much for your 5-star rating. We greatly appreciate your feedback and continued support. Best regards, Shelly Hemmings CERT CII Account Manager Enhance Insurance Services

Good afternoon, Thank you so much for your 5-star review! We’re delighted to hear that you found our customer service great and that we’ve exceeded your experience with Hamilton Fraser. We really appreciate your feedback and look forward to continuing to support you! Kind regards Shelly Hemmings Account Manager Enhance Insurance Services

Thank you so much for your kind words! We’re thrilled to hear you had such a great experience with our team. We can’t wait to welcome you back again soon!"