it took more than 12 days for the delivery .There was no response to my emails not to my calls I went to the premises to enquire .There was no site by that name except another electrical company .I...
Read all
David
Electricpoint.com
8 years ago
Hi Kishor, I have looked at your order which was placed at 2.54pm on Friday 23rd December 2016 after we had closed for the holiday period. The website clearly stated that the office was shut from Noon on the 23rd and would re-open at 8am on Tuesday 3rd January. I personally responded to your voice mail and emails on the Tuesday upon my return to work after the Christmas Holidays. After speaking to you we delivered the complete order to you on the next day - Wednesday 4th January.
Very prompt delivery but one item was out of stock and would have been nice to have had an email telling me the delivery date or thereabout as I'm a tradesman who has to deal with his own customers!
Heater arrived undamaged and complete- HOWEVER it was put flat on a pallet ignoring the visible "This way up " labels. The previous time I bought some of these heaters from another supplier they were...
Although the part was out of stock, the customer service was excellent, always keeping me up to date and the PIR Detector arrived promptly. Hardly noticed the delay! Very Happy!!!
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.