Good product, good price, delivered promptly well packaged, all good. I had no need to contact the company so can't comment on the after sales service therefore 4 stars.
Nick
Electricpoint.com
3 years ago
Top review, thank you! Glad everything went off seamlessly for you without the need for any human intervention, however we have a great bunch of people on the end of the phone and responding to emails here, so if you do have cause to contact our customer service team then please feel free to do so in the knowledge that you will receive excellent service.
As usual this company provides a first-class service !
Product prices & their web site are very good
The staff ( Nick ) are always very friendly & eager to help you if there's a problem
I have used...
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Nick
Electricpoint.com
3 years ago
Hi Paul, thanks so much for taking the time to leave this detailed and objective review. We share your frustration in that all the good work we do here and the care taken in preparing and packaging orders for delivery can be undone when the carrier performs poorly. We are so sorry for the inconvenience caused by the failed delivery attempts and will feed back to the 'higher ups' and suggest the possibility offering alternative corier options at check out to give customers a choice at checkout as to which carrier to use. Having said all this, I am glad that through our discussions we were able to smooth things over. As always it's a pleasure to deal with you.
Date of purchase: 10/26/2022
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Trusted Customer
Feefo Verified
3 years ago
The extractor that I ordered arrived very promptly and communication was useful,
All in all an easy experience. Thank you.
Nick
Electricpoint.com
3 years ago
We are pleased to hear that your experience with the team here at Electricpoint was a positive one. Thanks for the business and for taking the time to review, it will be a great help to other prospective customrs who are considering using us for the first time.
Glad to hear that we exceeded your expectaions in terms of delivery on this order. Thanks for taking the time to review and for the top ratring - we appreciate it.
Date of purchase: 10/27/2022
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DB
Derek Bone
Feefo Verified
3 years ago
What Derek Bone said about Electricpoint.com:
Excellent service
Nick
Electricpoint.com
3 years ago
Thank you for your order and for taking the time to review our business. We are pleased to hear that we provided a good service and hope to do the same again sometime.
Product reviews
Date of purchase: 10/30/2022
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BH
Barry Harten
Feefo Verified
Harlow
3 years ago
What Barry Harten said about Electricpoint.com:
A fair price for the heaters and delivered within a couple of days.
I was out at the time so left them with a neighbour.
Nick
Electricpoint.com
3 years ago
Thank you for your kind feedback and five star rating. We appreciate your business and hope to deal again some time.
Product reviews
Date of purchase: 10/27/2022
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BW
Barry Wilcock
Feefo Verified
3 years ago
What Barry Wilcock said about Electricpoint.com:
Cheaper than The elsewhere. Good product. Delivered quickly. đ
Nick
Electricpoint.com
3 years ago
Great. Thanks for your order and for taking the time to rate our business, we really appreciate it.
Date of purchase: 10/27/2022
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Trusted Customer
Feefo Verified
3 years ago
Service sxcellent but their delivery ser vice in Scotland let them down. The delivery was.over one day late. We were promised priority regarding delivery after the first.failure and this too was...
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Nick
Electricpoint.com
3 years ago
Thank you for taking the time to review your experience with us. While we are pleased that your overall experience with Electricpoint was a positive one, we acknowledge your comments regarding your delivery experience and accept that deliveries to some areas of Scotland can become compicated if not closely managed by our freight contractors. I can see that our customer services team did intervene on this when contacted by yourself, however would would have preferred a trouble free delivery for you.
Product reviews
Date of purchase: 10/29/2022
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SR
Sean Rooney
Feefo Verified
3 years ago
What Sean Rooney said about Electricpoint.com:
Went above and beyond, no more needs saying đ
Nick
Electricpoint.com
3 years ago
Thanks, we are pleased to hear that you received decent service from us. Welcome back any time!
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.