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Electricpoint.com Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

1,604

118

13

12

43

1,790

ratings over the past year

Displaying all 7,560 reviews
DH
David Hughes
1 year ago
Date of purchase: 05/31/2024
What David Hughes said about Electricpoint.com:
No problem
Excellent
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Nick
Electricpoint.com
1 year ago
Thank you - we appreciate your buisness and time taken to rate our service. Hope to deal with you again.
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Robert Woodhead
1 year ago
Date of purchase: 05/29/2024
What Robert Woodhead said about Electricpoint.com:
Not happy
We’re still awaiting delivery of the fan as Parcelforce said they tried to deliver it Friday & today & no one was available which was a lie as we were both here waiting for the delivery ! On both...

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Nick
Electricpoint.com
1 year ago
I am very sorry to hear that Parcel Force failed to deliver your order correctly. Drivers are indeed instructed to leave a card in cases where the recipient is not available to take delivery, or, where a delivery attempt was not made they are supposed to inform us as the sender so that we can intervene. I can only apologise on behalf of Parcel Force in this instance. I am pleased to see that your order has since made its way to a local Post Office and been collected. Please be assured that had we been aware of the issue we would have resolved this quickly for you.
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Mike Marris
Leicester
1 year ago
Date of purchase: 05/30/2024
What Mike Marris said about Electricpoint.com:
Great product at a good price.
Easy online ordering, product dispatched the same day. Unfortunately Parcelforce claimed they could not find my address! So I had to wait until over the weekend for it to be delivered. Strangely,...

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Nick
Electricpoint.com
1 year ago
Thanks for your feedback regarding this order, I am sorry to hear that Parcel Force muddied the waters a little and hope that the delay did not cause you too much inconvenience. Thanks for not marking our rating down as a result. Hoping the delivery glitch won't put you off from dealing with Electricpoint in the future.
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Trusted Customer
1 year ago
Date of purchase: 05/28/2024
Helpful staff
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Nick
Electricpoint.com
1 year ago
Thank you, we are glad to hear that you had a good experience dealing with our team - we are always pleased to have the opportunity to prove that there are real people holding it all together behind the web store!
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Brian Macleod
Inverness
1 year ago
Date of purchase: 05/27/2024
What Brian Macleod said about Electricpoint.com:
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Nick
Electricpoint.com
1 year ago
Glad to hear that we provided a great service here. Thanks for your order and for taking the time to review.
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Trusted Customer
1 year ago
Date of purchase: 05/26/2024
Great little device!
Website easy to use. I ordered it, it arrived quickly. What more can I say?
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Nick
Electricpoint.com
1 year ago
Thank you very much, we are glad to hear that you had a good experience with Electricpoint.com . We hope to deal with you again should the need arise.
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Max Khalid
London
1 year ago
Date of purchase: 05/20/2024
What Max Khalid said about Electricpoint.com:
Great service
Fast delivery, web site was easy to use and clear. A great service.
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Nick
Electricpoint.com
1 year ago
Thank you, glad to hear that we provided a great service here. Especially pleased to hear your comments about our web site as we work really hard to provide an intuitive and hassle free experience.
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Trusted Customer
1 year ago
Date of purchase: 05/19/2024
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Nick
Electricpoint.com
1 year ago
Thanks very much, we appreciate the review and 5 star rating. We hope to deal with you again.
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Graham Miller
London
1 year ago
Date of purchase: 05/23/2024
What Graham Miller said about Electricpoint.com:
Sound company...
Helpful on the phone & very quick to send out... Parcelforce not so helpful with delivery I'm afraid, but got there in the end
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Nick
Electricpoint.com
1 year ago
Thanks for the feedback. Really pleased to hear that you had a good experience with our team on the phone and that we got the order out nice and quickly, however disappointed to learn that Parcel Force were a weak link here. We hope that the delayed delivery did not cause you too much inconvenience - thank you for not punishing us with a lower rating and hope to deal with you again.
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Trusted Customer
1 year ago
Date of purchase: 05/24/2024
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Nick
Electricpoint.com
1 year ago
Thank you for orderering from us and for taking the time to review our company. We look forward to being of service to you again sometime.
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About Electricpoint.com
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
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Units 9 & 10, Ramac Way, London, Greater London, SE7 7AX, United Kingdom
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About Electricpoint.com
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.