easyfinancial is no longer an active Feefo customer
Displaying all 68,507 reviews
Trusted Customer
Feefo Verified
1 year ago
Excellent 👌
Attention and free of stress payment affordable and secure
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JE
Jen
Feefo Verified
1 year ago
What Jen said about easyfinancial:
Easy to talk to, everything was explained to me and any questions I had were answered.
Customer service top notch
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SC
socrates chanos
Feefo Verified
1 year ago
What socrates chanos said about easyfinancial:
absolute last place to do business
very pushy
Umme
easyfinancial
1 year ago
Thank you for sharing your feedback with us. We sincerely apologize if your experience with our services hasn't met your expectations.
We noticed that you received an increase in May, and there is still an opportunity to take advantage of the remaining offer. Our team may have reached out multiple times regarding this top-up offer because it is set to expire soon. After this period, a similar offer might not be available for some time. Hence, why it is important for us to notify you before an opportunity is missed. If you wish to not be contacted about these offers, you can be removed from the call/text message list. If you would like to put in this request, please contact our customer service team at 1-888-502-3279 option 3. Mon-Fri: 8 am to 8 pm and Sat-Sun: 10 am to 6:30 pm EST.
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Trusted Customer
Feefo Verified
1 year ago
Great service and very helpful staff
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Trusted Customer
Feefo Verified
1 year ago
Great team good service
Good experience but nowhere on the app does it show balance paid so that could be benofficial.
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Trusted Customer
Feefo Verified
1 year ago
Yes,Easy Financial is like a Father .Its always around to help..
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Trusted Customer
Feefo Verified
1 year ago
The agent I worked with was very helpful and kind.
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Trusted Customer
Feefo Verified
1 year ago
Nice
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Trusted Customer
Feefo Verified
1 year ago
Great service
The staff was polite, informative. The process was quick and I received my loan on time.
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SB
Shirley Bond
Feefo Verified
A
1 year ago
What Shirley Bond said about easyfinancial:
The gentleman I was dealing with lied put home in automobile insurance telling me it was free. I told him that I didn’t need it. He still put it on there so I had to go through a whole process to get...
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Goeasy Customer Service
easyfinancial
1 year ago
Thank you for sharing your experience. We’re very sorry for the frustration and inconvenience you’ve gone through.
It’s clear that your expectations were not met, especially around the insurance you didn’t ask for, the incorrect loan amount, and the poor communication you received. This is not the level of service we aim to provide, and we truly apologize.
We’re taking your concerns seriously and will be reviewing your case internally. The issue of receiving someone else’s personal information is especially serious and will be investigated right away.
Thank you again for bringing this to our attention. We’re committed to making things right.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.