It was a pleasant experience. Mary jo was patient with questions and very helpful and…
It was a pleasant experience. Mary jo was patient with questions and very helpful and explained my options and responsibilities clearly. She was professional and ffiendly
easyfinancial
easyfinancial
9 years ago
Great! It's important for our customers to have a complete understanding of the terms and conditions of their loan.
The team @easyfinancial. #goeasy
I had a very good experience with easy financial a was in need of money I…
I had a very good experience with easy financial a was in need of money I was turned down by bank and I had to pay couple of my bills as well I owe some money to people. The moment I walked in the...
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easyfinancial
easyfinancial
9 years ago
We're in the business of providing relief to the cash and credit constrained consumer and we say yes when banks say no. We appreciate you sharing your experience with us and look forward to helping those you refer to us as well!
The team @easyfinancial. #goeasy
We had to deal with more than one person and they had quite a few…
We had to deal with more than one person and they had quite a few difficulties and glitches with the system. As they weren't able to pull my husbands credit report even though we have a loan and it...
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easyfinancial
easyfinancial
9 years ago
We're grateful for the opportunity to have given you the money you needed and we appreciate you taking the time to give us your feedback on the overall experience. A member of our Customer Resolution Team will be in touch with you as early as today so we can make you feel more at ease about what the experience you can expect from your branch going forward.
The team @easyfinancial. #goeasy
Very friendly, helpful and informative. explained everything in detail. I think he went above the…
Very friendly, helpful and informative. explained everything in detail. I think he went above the normal to inform me of all the details related about the loan.
easyfinancial
easyfinancial
9 years ago
Excellent! Thank you for the great feedback and we're glad to have been such a big help to you!
The team @easyfinancial. #goeasy
It started off a little on the slow side, felt like I had to make…
It started off a little on the slow side, felt like I had to make contact to get any updates. But when I went in to sign the papers Ryan was very efficient and knowledgeable. Took time to explain...
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easyfinancial
easyfinancial
9 years ago
Thank you for choosing us for the loan you needed. We appreciate you being patient with us as we worked through a busy period. We're glad to get you the money you needed along with a full explanation of the terms and conditions of your loan to your complete understanding.
The team @easyfinancial. #goeasy
The only problem I find is that a loan extension should not require the same…
The only problem I find is that a loan extension should not require the same amount of paperwork as the original loan. I found this frustrating since I have done so well in terms of re-payments. The...
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easyfinancial
easyfinancial
9 years ago
Thank you for the repeat business - it tells us we're doing good things when our customers come back to us. As a responsible lender, we need to make sure that we do our due diligence which requires supporting documentation on an increase loan like we need on new loans. Thank you for your patience and understanding.
The team @easyfinancial. #goeasy
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