easyfinancial Reviews

Thank you for your feedback. We greatly value transparency in our processes and always aim to provide clear communication regarding available options for receiving funds once a loan is approved. We understand that the funds were mistakenly deposited into your old bank account, as this was the email address linked to your loan application. Unfortunately, the agent processing the loan increase did not validate the email address at that time. We apologize for this oversight and the inconvenience it caused. We acknowledge that you had to transfer the funds to the correct account, and I fully understand how better communication could have prevented this situation. We will ensure this matter is addressed promptly, and we are committed to improving communication moving forward. We hope that future interactions will be as open and transparent as possible, and I appreciate your understanding. I hope I was able to address all your concerns and if you ever have anymore questions in the future, please feel free to reach out to the customer service department at 1-888-502-3279.

Thank you for bringing this matter to our attention. We take your concerns seriously, and we sincerely apologize for any confusion or frustration this situation may have caused. We understand that you believe the information provided by our agent was inaccurate. We are committed to ensuring that all of our clients receive clear, truthful, and reliable information, and we regret if this was not your experience.We are happy to assist you in any way we can and will work to resolve this issue to your satisfaction. If you have any further questions or require additional assistance, please do not hesitate to contact us directly.