We have consistently good service through Drive South Africa, however, this time we waited for 24hrs before we received the booking confirmation.
Elzanne
Drive South Africa
8 years ago
We value your feedback and thank you for bringing this to our attention.
Our aim is to always assist within the allocated turnaround time of 2 hours and although there are sometimes unavoidable delays with after hour payments received and the sourcing of vehicles, this kind of time delay is most certainly not the norm. We will follow up with the Consultant and will continually strive to deliver the best service to our clients.
Kind Regards
The Drive South Africa Team
Date of purchase: 11/08/2017
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Trusted Customer
Feefo Verified
8 years ago
Excellent, thank you very much. The staff was professional and very friendly.
Date of purchase: 11/06/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Drive South Africa:
Quick, responsive replies - good deals...
Date of purchase: 11/03/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Drive South Africa:
I was honesty going to rate 5...but my experience when I got to the branch to collect a car that I initially wanted it was not reserved even though I made an arrangement.I had to sacrifice for what I...
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Elzanne
Drive South Africa
8 years ago
Thank you for your feedback.
We always do our best to assist our clients, but unfortunately due to the constant additions to the Suppliers fleet we are only able to guarantee vehicle groups and not specific vehicles. We do submit our client's specific requests to the Supplier but unfortunately these are subject to availability at the branch and we have no way of monitoring this.
We trust this clears up your concerns.
Kind Regards
The Drive South Africa Team
Date of purchase: 11/07/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Drive South Africa:
I enjoyed working with you until you added that ridiculous R14 500 deposit for standard cover insurance. Are you chasing us away?
Elzanne
Drive South Africa
8 years ago
Thank you for taking the time to supply us with your feedback.
Drive South Africa is an online booking Agent for South Africa’s leading Car Rental Companies. Our rates are fluid and change daily depending on the yield/occupancy of our Suppliers. In addition to these factors, these Suppliers also adjust their rates and Security Deposits based on the damages incurred on the vehicles through accidents, reckless driving and general negligence by the Renters.
We will however continue to try and source the best available rates and deals for all our clients.
Kind Regards
The Drive South Africa Team
Product reviews
Date of purchase: 11/06/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Drive South Africa:
The service was very excellent and the gave me good and affordable rates.
The best service I have ever received in my life of renting cars. The team is very friendly and always ready to assist. At first i thought it will be difficult if I dont have the designated person to...
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Product reviews
Date of purchase: 11/06/2017
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Trusted Customer
Feefo Verified
Caoe Town
8 years ago
What Trusted Customer said about Drive South Africa:
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
