Dobies Reviews

Thank you for your positive review. It is good to know the plants are healthy and the packing was improved from your previous order. We do appreciate you taking the time to leave your valued feedback. Kindest regards, Naomi, Dobies Customer Care.

Thank you for your wonderful review and we appreciate your continued support. Kind Regards, Amy, Dobies Customer Care

Many thanks for leaving your review. It is good to know the Petunias and Fuchsias are good quality plants. I am sorry if the Marigold plants are not in such a good way and you have lost so many. I cannot see any contact from you in our email system otherwise we would have done our best to help. I will contact you via direct email to deal with the Marigold plants. Your valued feedback is appreciated. Kindest regards, Naomi, Dobies Customer Service.

Thank you for leaving your review. I am sorry to hear the order took longer than expected to arrive. I can see you tried to cancel but the order had reached a stage where it was too late to stop despatch so I do apologise. Trees are normally dormant during March so it would have arrived with no leaves but should start putting on growth over the next few weeks. If there are any problems with it's development please contact our customer service department directly. Your feedback is appreciated and thank you for taking the time to leave your comments. Kindest regards, Naomi, Dobies Customer Care.

Thank you for your review. I am sorry to hear we have not responded to your contact. I am not able to see any emails from yourself from the email address listed on your order. Please email gardening@dobies.co.uk if you have any un-resolved issues and we will be happy to help. Kindest regards, Naomi, Dobies Customer Care.

Thank you for your review. We sincerely apologise that your order took longer to reach you than originally anticipated and that you were unhappy with the customer service received. We appreciate your comments and will pass on your feedback in relation to this order. Kind Regards, Amy, Dobies Customer Care

Thank you for your 5 star review, we are so pleased to hear the order arrived in the promised time and you are pleased with the plants received. Kindest regards, Meg. Dobies customer services.

Thank you for your review. We sincerely apologise that the packaging was not up to our expected and the plants were dried up on arrival, this is not the condition we would expect our customers to receive their plants in and we can only apologise for the disappointment caused. If you are ever unhappy with the condition of plants on arrival you can contact our Customer Service Team and they will look to resolve any issues for you. Kind Regards, Amy, Dobies Customer Care

Thank you for your positive review. I am pleased to hear you find our seeds good value and have achieved great results. Your comments regarding delivery are appreciated and thank you for taking the time to leave your feedback. Kindest regards, Dobies, Customer Care.

Many thanks for your great review. It is good to hear we kept you informed with the progress of the order and it was delivered on time. We do appreciate you taking the time to leave your valued comments. Kindest regards, Naomi, Dobies Customer Care.