Thank you for your review. We can see that your Nurserymans Choice Phlox Fragrant plants were with Royal Mail on 05/10/21 and we were not aware that they hadn't been delivered and we can only apologise for this. We have arranged a full refund back to your original payment method and apologies for any disappointment caused. Kind Regards, Dobies
Good quality. Dispatch of items could be improved.
Quality was good. Several items ordered, but came in dribs and drabs-surely would be more cost effective to wait until everything was ready and send it all together-think of your cost savings! I...
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Amy
Dobies
3 years ago
Thank you for your review. We do appreciate your comments, due to the nature of live plants and the thousands we send out each day we have to send out the items when they are individually at the optimal condition for growing on and therefore we are unable to hold plants to send together as they may be ready several months apart. We do however thank you for your feedback. Kind Regards, Dobies
THE CONDITION OF THE PLANTS WHEN THEY ARRIVED WAS POOR .MOST OF THEM HAD DAMAGED LEAVES, PROBABLY DUE TO POOR PACKAGING
Amy
Dobies
3 years ago
Thank you for your review. We are sorry to hear that the plants arrived in poor condition and due to poor packaging the leaves were damaged, we hope that since being planted up and with a good watering they have recovered from their time in transit but if you do ever have concerns with an order received you can contact our Customer Service Team direct who will do their best to help. Kind Regards, Dobies.
Thank you for your 5 star review. I am pleased to know the order process was easy and the seeds arrived quickly. Your comments regarding our service are appreciated and thank you for taking the time to let us know.
Always reliable with healthy, good quality plants. I would recommend ☆☆☆☆☆
Naomi
Dobies
3 years ago
Thank you for your 5 star review. I am pleased you are happy with the order and the plants are of a good quality. Your comments are appreciated and thank you for taking the time to get in touch.
Great service and value came on time and in excellent condition very happy
Naomi
Dobies
3 years ago
Thank you for taking the time to leave your positive review. I am pleased to hear you are happy with the condition of the order and the service we provide.
We received our order in a good time. The contents were well packaged and the were to a good standard. Basically exactly that which we had ordered, in a good time and to a good standard. Could not...
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Naomi
Dobies
3 years ago
Thank you for leaving your 5 star review. I am glad to hear your order arrived in good time and you are pleased with the service we provide. We do appreciate you taking the time to leave these comments.
I have used Dobies for a few years and they are always extremely good.
Naomi
Dobies
3 years ago
Many thanks for the positive review of your order. I am pleased to hear your seeds arrived quickly and I hope they do well for you. Your comments are appreciated and thank you for taking the time to get in touch.
Thank you for taking the time to leave your 5 star review. I am pleased your order arrived in good time and you were happy with the price. Your comments are appreciated.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.